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Southern Acura Newport News - Service Center

Newport News, VA

4.8
367 Reviews

367 Reviews of Southern Acura Newport News - Service Center

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November 19, 2024

Very quick service and the man who checked me out is always so friendly and personable. He is welcoming and a breath of fresh air. More

by brownalf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Kevin was very courteous and prompt with my service. Did not try to sell unnecessary services. More

by ejtmlt01
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I have always been very satisfied with the service at the Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service More

by HWALTHALL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
November 17, 2024

Excellent service and I didn’t have to sit for a long time while waiting for my car More

by KCHINTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Great as always! !! Always reasonable wait time and extraordinary work. Most importantly I trust them. More

by DKBrewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
November 17, 2024

Great prompt service. Cisco was outstanding service attendant. Your lounge ran out of coffee though. Why is your accessory desk have no accessories showing? More

by spartanhelmet41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Coustmer service outstanding and friendly they did an excellent job they were on top of everything thank you More

by somerville_candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Everything went well and was explained on what was accomplished. It was a seamless experience. More

by hitempbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrius Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Kevin and the service team are always helpful and kind. They are mindful of any issues pertaining my vehicle. More

by MSPENCER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Kevin did great job for my car maintenance. He kept me well informed, patiently explained to me what needed and why. He is very professional and friendly More

by Cecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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