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Southern Acura Newport News - Service Center
Newport News, VA
370 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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370 Reviews of Southern Acura Newport News - Service Center
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April 06, 2024
I have never taken my 2009 MDX anywhere else! Bought it there and love the kind caring helpful people! They are so honest! Bought it there and love the kind caring helpful people! They are so honest! More
by jtlett
Verified Customer
April 06, 2024
Service was great. Everyone is so kind, but Cisco is always professional and helpful. Anytime i have a question, he has no problem helping me, no matter how silly the q Everyone is so kind, but Cisco is always professional and helpful. Anytime i have a question, he has no problem helping me, no matter how silly the question may be. More
by dvantellm
Employees Worked With
April 05, 2024
Kevin was very pleasant toe and kept me informed about my vehicle's status in the service bay. vehicle's status in the service bay. More
by Casey
April 03, 2024
Experienced, knowledgeable and customer centered staff 15-year customer who purchased two Acura vehicles at the dealership. The personal service keeps me coming back! Well done Kevin and team! 15-year customer who purchased two Acura vehicles at the dealership. The personal service keeps me coming back! Well done Kevin and team! More
by John & Gail M.
March 25, 2024
I’ve been bringing my TSX here for service since I relocated to Newport News a couple of years ago. I am happy to say that I have had very pleasant experiences with both the Service and Parts departme relocated to Newport News a couple of years ago. I am happy to say that I have had very pleasant experiences with both the Service and Parts departments. I’m driving my fifth Acura and I am almost certain to buy a sixth. Thanks! More
by Redtree55
Employees Worked With
March 23, 2024
Harassment - I don't own an Acura - you have me mixed up with someone else and still have not fixed the issue. with someone else and still have not fixed the issue. More
by Kevdihunt
March 22, 2024
Excellent customer service. .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a custom .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a customer.... More
by DAA_Titans2017
March 22, 2024
Fantastic, professional services rendered Staff was helpful, accommodating, experienced & services were rendered as promised. The requested services met my expectations & I will continue to come to thi helpful, accommodating, experienced & services were rendered as promised. The requested services met my expectations & I will continue to come to this dealership. Thank you More
by jamessw
Employees Worked With
Can't recall the male & female tech, both professional & helpful
March 20, 2024
Kevin is the best! He always takes care of me and makes sure my car is running great. He listens to my concerns and let men know the best route to make where it's not a He always takes care of me and makes sure my car is running great. He listens to my concerns and let men know the best route to make where it's not a huge financial burden. He is awesome . I appreciate him ! More
by Tgoode10
