Southern Acura Newport News - Service Center

The person who washed my car afterwards did an exceptional job and buffed out an awful door mark someone had made a few weeks ago while I had it in a parking garage. I really appreciate the extra exceptional job and buffed out an awful door mark someone had made a few weeks ago while I had it in a parking garage. I really appreciate the extra care and detail they took and like to bring my car here for service because of the perks like this. When I do a search for my next vehicle it will be focused here More

Mr Cisco made sure that my issues were addressed and fixed. They made sure they updated me on when my parts came in and status fixed. They made sure they updated me on when my parts came in and status More

Friendly efficient knowledgeable service performed in a timely manner. Comfortable customer lounge and clean service area timely manner. Comfortable customer lounge and clean service area More

The staff was very professional and courteous. Informative on upcoming services. Performed services in a timely manner. Informative on upcoming services. Performed services in a timely manner. More

Very helpful. I have been coming to y’all for years. Very satisfied. Getting pricey. I have been coming to y’all for years. Very satisfied. Getting pricey. More

Kevin responded quickly by text to a concern I had regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Th regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Thank you! More

I came in for an inspection. Employee took my car in the scheduled time. Kevin is always a pleasant to the customer. Thank for your service, Employee took my car in the scheduled time. Kevin is always a pleasant to the customer. Thank for your service, More

I received good service completed on time. They also explained in detail the process for doing the recall work at a future time when parts are available. They also explained in detail the process for doing the recall work at a future time when parts are available. More

Everybody was very friendly. Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough More

Excellent customer service and service feedback. Provided detail report on items that were verified and was attended with courtesy. Provided detail report on items that were verified and was attended with courtesy. More