Southern Acura Newport News - Service Center

I am a carry over from Hall Acura of Newport News and the Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. More

The staff is very accommodating and explain the options for service well. Trust them to do good, necessary work. for service well. Trust them to do good, necessary work. More

Kevin great customer service; however, Southern Acura should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here More

The service isn’t transparent enough to me as a customer to know the work has been done professionally/ to know the work has been done professionally/ More

Service advisor was outstanding and mechanics did a great job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. More

The service agents are always friendly. I appreciate the extras in the waiting area. Thank you I appreciate the extras in the waiting area. Thank you More

They took care of my vehicle and found out what was going on with it they also provided a loaner while my car was in shop going on with it they also provided a loaner while my car was in shop More

Service reps are always helpful and courteous. Repairs are completed in a timely manner. Everything is always explained Repairs are completed in a timely manner. Everything is always explained More

He was very courteous and professional. He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! More

I’m very happy with the service I received at southern Acura in Newport News. The service representative especially Mr. Cisco were extremely helpful and polite. I will definitely be back Acura in Newport News. The service representative especially Mr. Cisco were extremely helpful and polite. I will definitely be back More