Southern Acura Newport News - Service Center

I feel that Kevin, my service writer, and Ray, the technician that worked on my car, tried very hard to take good care of my problem and me. technician that worked on my car, tried very hard to take good care of my problem and me. More

Working with Cisco and his team is always pleasant. They keep me informed through the process They keep me informed through the process More

Kevin always welcomes me by name and makes my visit enjoyable. Takes care of my car service in every way. enjoyable. Takes care of my car service in every way. More

Brett helped me obtain the correct part for my Acura & shipped it to me quickly. shipped it to me quickly. More

Service was good. Kevin was very kind and knowledgeable. I will ask for him on our next visit. Kevin was very kind and knowledgeable. I will ask for him on our next visit. More

I have been dealing with this dealership since purchasing my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for s my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for standard service under a pre purchased maintenance agreement I was advised after the work was completed that the agreement had expired and I needed to pay for the service. Even though I was given discounts I still ended paying over $100 for what I believed was prepaid. I will not be returning to this dealership other than for a recall matter which had been open for almost a year. More

Southern Acura did a fantastic job in servicing my car. They were prompt in taking in the car for servicing at the appointed time and completed the service in reasonable time. All my questions were satisfa They were prompt in taking in the car for servicing at the appointed time and completed the service in reasonable time. All my questions were satisfactorily answered. More

My service consultant Kevin was polite and professional, I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. More

Excellent service and wonderful staff. Great working with them. Like the car a lot but lots to learn. Moved at same time. Great working with them. Like the car a lot but lots to learn. Moved at same time. More

Customer service was awesome, love the coffee bar and the wait was pleasant. Good visit wait was pleasant. Good visit More