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Southern Acura Newport News

Newport News, VA

4.8
785 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 785 reviews

October 26, 2017

State Inspection, Tire Mount and Balance, Alignment My service experience was a breeze. Derrick was very accommodating granted I was a walk-in. My FJ was well taken care of and I’ll gladly return when m More

by RAFj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Anthony Nichols
Dec 22, 2017 -

Southern Acura Newport News responded

Good afternoon! Thank you so much for your kind comments. Hall Acura Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

October 26, 2017

Service visit Sean is absolutely wonderful. He always listens to my concerns, answers my questions, and assists me with keeping my Acura TSX in top notch shape. I’l More

by IBSLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Dec 27, 2017 -

Southern Acura Newport News responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Hall Acura Newport News, and we will make sure to share these kind words with Sean and our team! Let us know if you need anything in the future, and thanks again!

October 25, 2017

Service review I had my vehicle serviced on October 25, 2017. James Bland was my service advisor. He explained the process and was able to get me out in a reasonable More

by Swoverbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 20, 2017 -

Southern Acura Newport News responded

Hi. We are glad to hear that you were happy with James Bland's service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Acura Newport News.

October 23, 2017

Excellent customer service I'm always greeted with a warm and friendly smile. I feel my business is always appreciated and valued. James Bland always goes above and beyond to m More

by YOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 13, 2017 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience at Hall Acura Newport News. We are committed to providing all customers with a positive experience and are glad to know when we have succeeded. We will be sure to inform James Bland and our team about your comments. Thank you for your time and we hope you have a great day.

October 23, 2017

Great experience Mr. Duncan provides excellent customer service. He is an excellent listener and was able to get me into a new car with no hassle. Mr. Duncan goes abov More

by Shakira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tippett, Sean Wales, Keith Duncan, Chris Meyer
Dec 13, 2017 -

Southern Acura Newport News responded

Thank you so much for these kind words Shakira! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Hall Acura Newport News, and we will make sure to share these kind words with Keith Duncan and our team! Let us know if you need anything in the future, and thanks again!

October 22, 2017

Best ever It was the best service I ever had done on my car I love the way the people there cared about me as a person and the did a amazing job on my car it di More

by Wendybrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 12, 2017 -

Southern Acura Newport News responded

Greetings Wendy! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

October 22, 2017

Outstanding salesman I have been a customer of Priority Honda for my last 2 cars. I decided to visit Hall Acura. I was blown away by the salesman Early. His knowledge of t More

by ELB321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance was John. Good job. , Daryl Hoe
Dec 13, 2017 -

Southern Acura Newport News responded

Good afternoon! In response to your review, I want to take the time to thank you for praising Hall Acura Newport News. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

October 22, 2017

Reliable Service I have had two of my vehicles in for a state inspection recently and Derrick Nichols has taken great care of me. I didn’t have to wait long and commun More

by Derrick21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Anthony Nichols
Dec 13, 2017 -

Southern Acura Newport News responded

Greetings Derrick! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

October 21, 2017

Great experience I came and saw a car in July and finally decided to close the deal. Devin was great and found the right car for me. My husband and I couldn't be hap More

by Pureheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Dec 12, 2017 -

Southern Acura Newport News responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience and hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

October 21, 2017

First time, will be back Had my car serviced, excellent experience thanKs to Sean Wales! I’ll be back! No waiting, the waiting area was clean and comfortable with a nice sele More

by Cyndiluhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Dec 12, 2017 -

Southern Acura Newport News responded

Thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any other vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

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