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Southern Acura Newport News

Newport News, VA

4.8
785 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 785 reviews

November 11, 2017

Very Professional and accommodating to my needs, I would rec Acura My car was evaluated while I was looking at a new car to possibly purchase in coming months. Mr Bland wash my car and was very hospitable and I More

by Kimme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 30, 2018 -

Southern Acura Newport News responded

Good morning Kimme! Thank you so much for your kind comments. Hall Acura Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Kimme for the highly praised review.

November 11, 2017

Excellent service I always receive the best service from James Bland and the rest of the service team. Even when I need to stop in on a moments notice, they were able t More

by AcuraOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 25, 2018 -

Southern Acura Newport News responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Devin Sheldon led you to your new Acura MDX, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Acura Newport News. Thank you again and have a great day!

November 10, 2017

nice experience From the moment I stepped in it was very pleasant in handling my business very professional good quality work the service was done in a very good time More

by 117Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 25, 2018 -

Southern Acura Newport News responded

Greetings! Thank you for stopping by Hall Acura Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 09, 2017

You get an 11 on a scale of 1 to 10! I bought my 2015 Acura MDX almost a year ago and have nothing but wonderful things to say about the service, knowledge, and attention to detail from S More

by DanaRobbinsRealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando "OV" Vincent, Sean Wales
Jan 25, 2018 -

Southern Acura Newport News responded

Good afternoon Dana. In response to your review, I want to take the time to thank you for praising our dealership. Hall Acura Newport News works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Dana and have a great day!

November 09, 2017

Very easy to deal with. I would rate my experience at Hall Acura 5/5. I dealt with a brand new salesman, who was very nice and able to answer all of my questions. He stayed l More

by AQW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Watson, Orlando "OV" Vincent, Daryl Hoe, John James Privett, Chris Meyer
Jan 25, 2018 -

Southern Acura Newport News responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Hall Acura Newport News works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

November 06, 2017

Great Experience Devin Sheldon was very helpful, honest, and went out of his way to make my car buying experience both stress-free and positive. Two thumbs up! More

by KellyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Jan 18, 2018 -

Southern Acura Newport News responded

Hello Kelly! Thank you for stopping in at Hall Acura Newport News and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon!

November 05, 2017

Great Service and Great People Went to Hall Acura to get some work done on my car and I just appreciate the outstanding service I received from Mr. Bland and his support team at Hal More

by TCombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 18, 2018 -

Southern Acura Newport News responded

Greetings! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 03, 2017

Routine service I scheduled an appointment for a B1 service. Everyone was professional and courteous. The service was done on time and quickly. I was completely satis More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Hi Charles. We are glad to hear that you were happy with our service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Acura Newport News.

November 03, 2017

Tire rotation Outstanding customer service job well done, professional all the way. Great job always a great pleasure to come in and have my car service and receive More

by SSS 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Good afternoon! Thank you so much for your kind comments. Hall Acura Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

November 03, 2017

Service Department is outstanding The service department is the best part of this dealership. Service writer James Bland (JB) is very knowledgeable, friendly and always gets the job d More

by Sidweiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Greetings ! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

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