Southern Acura Newport News

Great Wonderful service. I would recommend this service again. It was effective to and everything was explained in detail. This service was great. I would r Wonderful service. I would recommend this service again. It was effective to and everything was explained in detail. This service was great. I would return. More

Awesome service The employees of this dealership were very accommodating. They were helpful and answered all my questions. Keith and Travis made the process of buying The employees of this dealership were very accommodating. They were helpful and answered all my questions. Keith and Travis made the process of buying my first car enjoyable. More

Excellent Service Everyone was knowledgeable, helpful, and friendly...without being pushy. If we have questions, we feel that we can call anytime and get the help we n Everyone was knowledgeable, helpful, and friendly...without being pushy. If we have questions, we feel that we can call anytime and get the help we need. More

As usual, excellent service Routine maintenance visit. JB always makes me feel like a priority. He looks out for me and my vehicle. We own 2 Acuras and the level of service he pr Routine maintenance visit. JB always makes me feel like a priority. He looks out for me and my vehicle. We own 2 Acuras and the level of service he provides will be the reason we look to buy another in the future. More

Always a excellent service. Wanted to write a review to thank the service team and especially James aka...JB. He is always so helpful and thoughtful. Always making sure that i am Wanted to write a review to thank the service team and especially James aka...JB. He is always so helpful and thoughtful. Always making sure that i am pleased. Lets just say customer satisfaction and care is a priority at Hall Acura Newport News. I am so thankful for those guys and I'm glad to be apart of the Hall Acura family. More

Great customer service I’m all about good customer service... and JB customers service skills are amazing! Love how he goes above and beyond to make sure I was taking care I’m all about good customer service... and JB customers service skills are amazing! Love how he goes above and beyond to make sure I was taking care of. More

Service JB is an awesome man of service. He is very passionate about taking care of every customer he interacts with. I’m grateful and satisfied each time I v JB is an awesome man of service. He is very passionate about taking care of every customer he interacts with. I’m grateful and satisfied each time I visit with Hall ACURA. I would definitely recommend Hall ACURA for service, sales and or all needs. More

Excellent Service Experience My brake system problem light came on while running errands. Drove immediately to Hall Acura Service Center, spoke with JB who quickly had a technici My brake system problem light came on while running errands. Drove immediately to Hall Acura Service Center, spoke with JB who quickly had a technician assess the problem. During the assessment the technician assessed it was a low voltage issue and dirty brake fluids. Within two hours my car was serviced and I was back running errands. Exceptional customer service by JB. More

Could Not Have Been a Better Experience! Devin Sheldon, our Sales Professional, and Darrel Heaton, the Sales Manager, and Chris Myer, the Finance Director, were all very professional, couteou Devin Sheldon, our Sales Professional, and Darrel Heaton, the Sales Manager, and Chris Myer, the Finance Director, were all very professional, couteous and pleasant. Additionaly, both Devin and Darrel had a detailed knowledge of their product line and answered all our questions in a clear and understandable manner. Very important when it came to explaining the use of the technology in the car! Chris explained our purchase options very clearly and focused upon the points that were important to us. They all made the buying experience a no-hassle experience. Well done!! KBB.com (which was within $100 of edmunds.com) was used to determine the offered price with no negotiation in the deal. The 2014 RLX was in immaculate condition, low mileage (29,800), all 30,000 miles service items completed/documented prior to delivery and all new Michelin tires installed. More