Southern Acura Newport News

Excellent Customer Service My service representative had made it a memorable experience! He set the standard for customer care. Attention to detail was key in 5 star rating. My service representative had made it a memorable experience! He set the standard for customer care. Attention to detail was key in 5 star rating. More

Top Notch Sales, Service and Overall Experience! I had already heard of Hall Acura's great reputation for sales and service and decided to pay them a visit for my next car purchase. I was treated wi I had already heard of Hall Acura's great reputation for sales and service and decided to pay them a visit for my next car purchase. I was treated with excellent customer service and professionalism by our Sales associate, Mr. Sheldon Watson. He made sure that our buying experience was a memorable one and that I was happy from start to end. I will sure to seek his services when we return to purchase my wife's vehicle soon. Hall Acura and Sheldon has left us with a great lasting impression. More

COURTEOUS PROFESSIONAL TOP NOTCH I had the pleasure of working with Devin Sheldon when I purchased my 2016 Acura MDX. I had the best experience and even brought my dad the next month I had the pleasure of working with Devin Sheldon when I purchased my 2016 Acura MDX. I had the best experience and even brought my dad the next month to see Devin and my dad purchased a 2017 Acura RDX. Sean is my service adviser and he always gives me great service with a smile. I am glad to be a part of the Hall Acura family. Best customer service ever from both of these gentlemen. More

Hall Acura NN is awesome I have bought a few vehicles from Devin and appreciate his efforts and friendliness. Great place to buy a vehicle always treated like family. Would re I have bought a few vehicles from Devin and appreciate his efforts and friendliness. Great place to buy a vehicle always treated like family. Would recommend. More

Work of excellence This dealership is the only one that I allow to work on my vehicles. The staff is extremely professional and knowledgeable. I would highly recommend t This dealership is the only one that I allow to work on my vehicles. The staff is extremely professional and knowledgeable. I would highly recommend there services, or if you are in the market for a new vehicle, the sales staff is another area where this dealership shines. More

User friendly Sheldon Watson is open honest and pleasant. He listened to our wishes and provided several options and made reasonable suggestions for our considerati Sheldon Watson is open honest and pleasant. He listened to our wishes and provided several options and made reasonable suggestions for our consideration. Although new to the sales position, he was knowledgeable and pleasant, When in need of another car, I'll call him first. More

Everyones extremely knowledgeable and very pleasant. Routine service, purchased my RDX from this location two years ago, I appreciate the fact that dealer is very close to my home as well as the wonderfu Routine service, purchased my RDX from this location two years ago, I appreciate the fact that dealer is very close to my home as well as the wonderful experience I've had each and every time I've come into the building, More

Great experiences Trust suggested diagnoses. Ive asked to see issues and was walked straight to vechicle. I have had nothing but great experiences. I get treated as a Trust suggested diagnoses. Ive asked to see issues and was walked straight to vechicle. I have had nothing but great experiences. I get treated as a person not just a vehicle or sale. More

Great Service Despite a misunderstanding, Devin and his team bent over backwards to provide great customer service. I would recommend them to anyone looking to purc Despite a misunderstanding, Devin and his team bent over backwards to provide great customer service. I would recommend them to anyone looking to purchase a new vehicle. More

Great Experience It was a pleasurable experience buying my 2018 MDX at Hall Auto in Newport News. They listened to my needs and took all the stress out of the negotiat It was a pleasurable experience buying my 2018 MDX at Hall Auto in Newport News. They listened to my needs and took all the stress out of the negotiation process. The sales organization is top notch. More