Southern Acura Newport News

Expectations Exceeded Friendly atmosphere and quality service was my experience. JB was superb. He let me know what would be done and gave me the price quote so I know what Friendly atmosphere and quality service was my experience. JB was superb. He let me know what would be done and gave me the price quote so I know what to expect. Dealers can be expensive at times, but the quality and warranty made it worth it. More

Devin Sheldon at Hall Acura is Great! I visited Hall Acura a few months back looking for an AWD SUV, and I met Devin who is extremely professional, friendly, and personable. I told Devin w I visited Hall Acura a few months back looking for an AWD SUV, and I met Devin who is extremely professional, friendly, and personable. I told Devin what I was looking for, but they didn't have anything matching my needs at the time. Devin took my email and phone number. He did NOT hassle me like you would expect a salesman to do. He simply contacted me when he received a vehicle in his inventory that he thought might fit my needs. He followed up with pics and videos via email, which saved multiple trips to the dealer. When I finally found a vehicle I was interested in, I called Devin, and he had the vehicle at his store the same night. He had it cleaned and waiting for me the next day. Devin gave me a tour of the vehicle and then gave me the keys to test drive it along with my parents for as long as we desired. Purchasing the vehicle was painless as well. Devin and his team worked diligently to get me the best financing. I would highly recommend Devin and his team to anyone in the market for a vehicle. It's a comfortable, no-pressure buying experience with people who genuinely work in YOUR best interest! More

Personal Devin really took care of us and made sure we felt good about our new purchase! Never made us feel like he forgot about us! Devin really took care of us and made sure we felt good about our new purchase! Never made us feel like he forgot about us! More

James Bland Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him. More

The best Acura service I've ever received! Amazing customer service and prices are reasonable. They wash my vehicle every time I come in for service and the shine lasts for like two weeks! Jame Amazing customer service and prices are reasonable. They wash my vehicle every time I come in for service and the shine lasts for like two weeks! James always takes care and explains in detail everything that needs repair. More

Great service! The service department is great! They really understand your needs and go out of their way to help! They don’t try to sell you work you don’t need lik The service department is great! They really understand your needs and go out of their way to help! They don’t try to sell you work you don’t need like other shops. More

Purchased Acura MDX Sales staff were very courteous and informative. Management and finance departments were very efficient and co-operative to individual need. Overall Sales staff were very courteous and informative. Management and finance departments were very efficient and co-operative to individual need. Overall very good experience. I would recommend this dealership. More

Friendly Service James "JB" in the service department is always friendly and professional from time of arrival in the service department until departure. JB is a great James "JB" in the service department is always friendly and professional from time of arrival in the service department until departure. JB is a great asset to the Hall Acura service department in Newport News! More

Newport News Acura Upon arriving I was greeted with a friendly smile. I arrived for an oil change and JB took the time to explain everything and went line for line to ex Upon arriving I was greeted with a friendly smile. I arrived for an oil change and JB took the time to explain everything and went line for line to explain the detail of my service. While waiting I treated myself to the free Starbucks, WiFi and tv. After about an hour, my suv was completed and was washed as well. What a way to start the weekend!! Thanks!! More

Great Customer Attentiveness Hall Acura and in particular Daryl Hoe have gone out of their way to help us settle on a new car. They even went so far as to take an MDX home and se Hall Acura and in particular Daryl Hoe have gone out of their way to help us settle on a new car. They even went so far as to take an MDX home and see if it would comfortably fit in our rather small garage. DARYL HOE IS especially wonderful to work with. He is knowledgeable, personable and not at all “high pressure”. I look forward to dealing with them in the future! More