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Southern Acura Newport News

Newport News, VA

4.8
786 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 786 reviews

February 17, 2018

What a great experience Devin Sheldon was so great to work with. Everyone was very cheerful and very helpful. Highly recommend if you are looking for a new car! More

by Jlminter83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Feb 22, 2018 -

Southern Acura Newport News responded

Hi, we are happy to hear that Devin was able to assist you! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 16, 2018

Friendly and fast my consultant was very friendly and courteous. so was the person at the counter and the service was super Speedy I was in and out in a matter of minut More

by Michelle Byrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 20, 2018 -

Southern Acura Newport News responded

Hi Michelle, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Tale care!

February 16, 2018

Excellent Service DepRtment Visited service department today for routine maintenance. The appointment was made during initial contact. The appointment was made for the next day. More

by Marylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wales, James Bland
Feb 20, 2018 -

Southern Acura Newport News responded

Marylee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Acura Newport News. Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

February 15, 2018

Blessed Words cannot describe how I felt/feel about the gentlemen that helped me from begining to end. if I had to do it again I would choose Hall Acura Newp More

by hartwrh23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tippett, John James Privett, Chris Meyer, Sheldon Watson
Feb 17, 2018 -

Southern Acura Newport News responded

It's great to hear you had a positive experience from start to finish working with Sheldon and the team! Congratulations on your new Lexus IS 250!

February 10, 2018

Excellent My son totaled his car so I decided to give him my car. I needed a car quickly. I have purchased several cars from Hall but never an Acura. They were More

by Jvh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney Jr., Devin Sheldon, Chris Meyer
Feb 12, 2018 -

Southern Acura Newport News responded

Congratulations on your new car! We're glad our team was so helpful! If you ever have additional questions or needs, please let us know! Safe travels!

February 10, 2018

Sean is very helpful and make sure everything is taken care of. He went above and beyond what was expected. I never have any issues with the service center. More

by Mclark
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Feb 12, 2018 -

Southern Acura Newport News responded

We're so glad that Sean went above and beyond your expectations! We appreciate your business, and we hope to see you here again in the future! Take care!

February 09, 2018

Setvice JB is always friendly and advises on what is needed to keep my car in tip top shape. Very courteous and very personal and professional More

by Cathys137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 12, 2018 -

Southern Acura Newport News responded

Hi, we are pleased to hear that JB was able to assist you with your vehicle. Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

February 09, 2018

Awesome maintenance and state inspection JB is an easy to talk with, trustworthy, competent professional service advisor who does what he says and is always looking out for his customers More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 12, 2018 -

Southern Acura Newport News responded

Hi, we are so pleased you enjoyed your visit to Hall Acura Newport News! Thank you for your great review, and hope you have a great day!

February 08, 2018

Very professional Treated very well...Coffee great...Did not mind the wait and great basketball on the television.....I recommend Hall Acura for service....Thank you ve More

by denver50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 12, 2018 -

Southern Acura Newport News responded

Hi, we are happy to hear that we were able to provide great service to you! Thank you for your recommendation, and hope to be of service to you again! Take care!

February 08, 2018

Airbag recall They were helpful. And assisted me with orher info about my car.they also have descendant discount I'm waiting on a call about my new car . the 2018 t More

by Newcardrvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Hoe, Sean Wales, James Bland, Charlie West Miles III, Donna Turner, Chris Eanes
Feb 12, 2018 -

Southern Acura Newport News responded

Hi, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy we could meet your expectations! We hope you have a great day!

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