Southern Acura Newport News

Excellent service from beginning to end I enjoyed working with Devin. He listened to what I wanted in a new automobile and then went to work for me. He found exactly what worked for me and I enjoyed working with Devin. He listened to what I wanted in a new automobile and then went to work for me. He found exactly what worked for me and my budget. He made the car buying experience as painless as possible. Thank you Devin and the Hall Acura team. More

Devin Sheldon of Hall Acura Five Star Devin has been in touch with me for several years. After many conversations it was a pleasure to finalize the purchase of a new RDX . Devins patience Devin has been in touch with me for several years. After many conversations it was a pleasure to finalize the purchase of a new RDX . Devins patience and professional work ethic are beyond reproach. Happy Customer More

Awesome service J.Bland is an amazing service advisor. He took awesome care of me. Kept me updated with everything and I’m very pleased. Thank you J.Bland is an amazing service advisor. He took awesome care of me. Kept me updated with everything and I’m very pleased. Thank you More

Extremely satisfied customer I had a wonderful experience at Hall Acura Newport News. Now I’m a regular customer and they always take care of me, but this time they went above and I had a wonderful experience at Hall Acura Newport News. Now I’m a regular customer and they always take care of me, but this time they went above and beyond. Specifically my service advisor James Bland. I’m up for 100K mile service which isn’t cheap. I also had a problem with my driver side seat not moving vertically up. After a diagnostic, it was discovered that problem resulted in a $1600 fix. Well I wasn’t expecting that and I didn’t want my wife to continue to drive the car in that condition. I expressed my concern and frustration with JB. He offered to contact Acura on my behalf for relief of the $1600 fix because it was a loyal customer. Acura ended up paying 90% of that problem, I’ll take it. I was so grateful to those guys especially since I was going out of town for the weekend and felt so good to have our car in good working condition. JB and his team are awesome. More

Always a pleasant experience Always quick, fast and friendly service when I bring my car in for service! JB is that guy for service. I always wait for my car to be serviced and JB Always quick, fast and friendly service when I bring my car in for service! JB is that guy for service. I always wait for my car to be serviced and JB keeps me informed of the status along the way. They also do their best to get in you and out as fast as possible. The clean up is a bonus, also! Not all dealerships provide this service as a courtesy. More

Smooth auto buying. My main goal for buying a car today was for my 16 year old. I'm a single mom and wanted to go to a dealership where i could feel comfortable and conf My main goal for buying a car today was for my 16 year old. I'm a single mom and wanted to go to a dealership where i could feel comfortable and confident on negotiations. My sales team, Devin Sheldon and John Rooney at Hall Acura Newport News gave me just that and more. Thank you Devin for all your support and hard work that you did for me and my son today. We were able to go home in our new car with smiles the whole way. I highly recommend this dealership and sales team. Sincerely, The proud owner of a vehicle from Hall Acura Newport News More

Excellent service and staff Wonderful & excellent service. Real genuine caring staff memebers. My go to spot for all my car needs. And will continue to come to HALL Acura Newport Wonderful & excellent service. Real genuine caring staff memebers. My go to spot for all my car needs. And will continue to come to HALL Acura Newport News . More

Hands down the best car buying experience I’ve had!!! Everyone was so nice and attentive from start of process to signage of paperwork ( from sales consultant Devin Sheldon to finance and general manager� Everyone was so nice and attentive from start of process to signage of paperwork ( from sales consultant Devin Sheldon to finance and general manager🙂) not to mention the process was quick and easy too!! Staff was welcoming and accommodating and searched for best deals. Would definitely recommend to anyone looking for uncomplicated hassle free car buying experience!! Chris Meyer & Travis Tippett were awesome too.....just to name a few More

Great Customer Service Hall ACURA is such a great place. I still can remember my first day. I am very keen on great customer service and I have always been treated with resp Hall ACURA is such a great place. I still can remember my first day. I am very keen on great customer service and I have always been treated with respect. I get the red carpet treatment and so does everyone I’ve sent there. I really appreciate the wonderful customer service that JB & the rest of the crew gives More

Acnaste Service call 1999 TL 3.2 Black I would like to recognize Mr. J.B. for outstanding service, making me feel special during my service needs at Hall Acura, Newport News, VA. Top notch I would like to recognize Mr. J.B. for outstanding service, making me feel special during my service needs at Hall Acura, Newport News, VA. Top notch Customer Service and a true professional who makes sure it is done right the first time. Bravo Zulu! Sincerely, Danny R. Williams More