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Southern Acura Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience Mr. Duncan provides excellent customer service. He is an excellent listener and was able to get me into a new car with no hassle. Mr. Duncan goes abov Mr. Duncan provides excellent customer service. He is an excellent listener and was able to get me into a new car with no hassle. Mr. Duncan goes above and beyond to research ALL options available to customers. He is straight to the point and clear when explaining the process as well as options. I most enjoyed Mr.Duncan’s relax personality as he was not a pushy salesman at all. Mr. Duncan’s great services to me implies that he has his customers best interest at heart. Also, I was done with fincaning in less than 30min. More
Excellent customer service I'm always greeted with a warm and friendly smile. I feel my business is always appreciated and valued. James Bland always goes above and beyond to m I'm always greeted with a warm and friendly smile. I feel my business is always appreciated and valued. James Bland always goes above and beyond to make sure I am taken care of. He explains the service suggestions and offer options for payment. I feel he sincerely would like to see me in a safe vehicle. More
Outstanding salesman I have been a customer of Priority Honda for my last 2 cars. I decided to visit Hall Acura. I was blown away by the salesman Early. His knowledge of t I have been a customer of Priority Honda for my last 2 cars. I decided to visit Hall Acura. I was blown away by the salesman Early. His knowledge of the Acura and other brands as well. I did my homework before the visit. He never tried to plus sell me. He was concerned about what I wanted and the price I wanted to get. I give this salesman and all staff present during my buy an A+. More
Reliable Service I have had two of my vehicles in for a state inspection recently and Derrick Nichols has taken great care of me. I didn’t have to wait long and commun I have had two of my vehicles in for a state inspection recently and Derrick Nichols has taken great care of me. I didn’t have to wait long and communication was top notch. I will always have my cars serviced with Derrick at Hall Acura. More
Great experience I came and saw a car in July and finally decided to close the deal. Devin was great and found the right car for me. My husband and I couldn't be hap I came and saw a car in July and finally decided to close the deal. Devin was great and found the right car for me. My husband and I couldn't be happier. Thanks. More
First time, will be back Had my car serviced, excellent experience thanKs to Sean Wales! I’ll be back! No waiting, the waiting area was clean and comfortable with a nice sele Had my car serviced, excellent experience thanKs to Sean Wales! I’ll be back! No waiting, the waiting area was clean and comfortable with a nice selection of snacks and drinks. Sean kept me updated as the service progressed. Car was vacuumed and clean! More
Best ever It was the best service I ever had done on my car I love the way the people there cared about me as a person and the did a amazing job on my car it di It was the best service I ever had done on my car I love the way the people there cared about me as a person and the did a amazing job on my car it didn't take long n I was so happy that I didn't have to wait long to get my car done More
Great service Emergency situation. Handled quickly and efficiently .Everyone was quick to help me out of a bad spot. They could have sent me somewhere else but they Emergency situation. Handled quickly and efficiently .Everyone was quick to help me out of a bad spot. They could have sent me somewhere else but they handled it for me. More
A great place to buy and service a car! Daryl Hoe is an outstanding salesman. He takes the time to carefully explain every detail of the transaction. He is really excellent at explaining t Daryl Hoe is an outstanding salesman. He takes the time to carefully explain every detail of the transaction. He is really excellent at explaining the features of the car I purchased. This is my second car purchased from Hall and my eighth Acura. The latest sales experience is the best I've experienced thanks to Daryl. More
A job well done! I've had my MDX for a little over a year and just realized that the tire jack was missing. Well I had no clue that it was hidden in a nice little comp I've had my MDX for a little over a year and just realized that the tire jack was missing. Well I had no clue that it was hidden in a nice little compartment in the back that I didn't even know was there until it was needed and we had to look for it. I emailed John Rooney-GSM about my issue and I was surprised that he responded so quickly and jumped right into action to resolve my issue. He ordered the tire jack that I was missing and to my surprise it came the next day and he contacted me immediately to let me know. When I went to pickup the tire jack, Mr. Rooney was very pleasant and courteous and had a wonderful salesperson put it in my truck for me. I was so pleased with the help I received and the follow up from Mr Rooney via email that I will always be a loyal customer. This was a great customer service experience. Hats off to you guys for a job well done! Keep up the good work! More