Southern Acura Newport News

Wonderful experience It was wonderful experience to buy car at this dealer. All the staff were kind and helpful. Specially Mr Devin’s support, helpfulness and friendly beh It was wonderful experience to buy car at this dealer. All the staff were kind and helpful. Specially Mr Devin’s support, helpfulness and friendly behavior was really exceptional. He is not only car sales person but a wonderful human being. More

Superior Customer Satisfaction! The first 3 times I visited Devin at Hall Acura I was shopping around for the best vehicle for my money. Finally Devin helped me discover the right Ac The first 3 times I visited Devin at Hall Acura I was shopping around for the best vehicle for my money. Finally Devin helped me discover the right Acura for me. Him and his managers were there every step of the way, helping me with my goals WITHOIT ever being “overbearing” with the typical vehicle sales routine. I love my Acura and I love these guys! I will definitely be back when my lease is up. More

Fast and easy I was looking for a Honda and came across one online and asked for information. Devin was awesome he followed up and had the car there ready for me to I was looking for a Honda and came across one online and asked for information. Devin was awesome he followed up and had the car there ready for me to see and test drive as soon as I arrived. Took his time and explained all the features and went over the car fact. The entire team was very friendly and welcoming. More

Great experience! We really enjoyed our experience at Hall Acura. We found a great used car at fair-market value. Devin Sheldon and John Rooney did their best to get th We really enjoyed our experience at Hall Acura. We found a great used car at fair-market value. Devin Sheldon and John Rooney did their best to get the price where we felt comfortable buying. Devin went out of his way to make us feel at home during the entire time we were deciding. We left to eat supper and came back at 7:30 with a decision to buy. Devin and John Privett stayed until 9:00 finalizing the deal! I would recommend this dealership to anyone needing a vehicle! More

Car Purchase Devin Sheldon was our sales consultant for the purchasing of a pre-certified car. He was genuinely helpful, patient (we came to the lot about 4 differ Devin Sheldon was our sales consultant for the purchasing of a pre-certified car. He was genuinely helpful, patient (we came to the lot about 4 different times and each time he was there to help and answer any questions), and was not pushy at all. He let us test drive multiple vehicles and walked us through the interior equipment. The very next day after the purchase, we wanted another rundown of the vehicle and we texted him asking if it would be okay to come in 20min to see if he had time and he promptly texted back saying, “Sounds good! See you in 20min!”. He was always smiling, happy to help, and completely genuine throughout the entire ordeal! My parents speak limited English but Devin made sure that they were understanding everything he was saying and was always patient and kind and did not take advantage of that. Devin, thank you so much for your patience and for helping us purchase our car! Side note, the ENTIRE staff at the Hall Acura Newport News was phenomenal. Seriously, each and every one of the gentlemen had a smile on their face, went out of their way to help us even though they were not directly involved. John and the gentleman who saw I was looking for my dad noticed and pointed me to where he was. Exceptional customer service and I love the fact that no one tried to push extra services or fees. Thank you Hall Acura Newport News! More

Excellent customer service I had never spoken to or met Devin Sheldon but on the day we went there to purchase a car, he showed kindness. He did all the paper work with ease and I had never spoken to or met Devin Sheldon but on the day we went there to purchase a car, he showed kindness. He did all the paper work with ease and we felt comfortable with our decision to purchase a used car. It was late in the day and he did not rush. After completing our purchase he made sure we had his contact information and answered all of our questions. He surprised us with a big gold bow on the car. We were pleased with Devin. More

Had A great experience while purchasing a new vehicle. The sales person was very courteous the whole time. He had to go to another dealership to get the car that I was interested in. But doing the test dr The sales person was very courteous the whole time. He had to go to another dealership to get the car that I was interested in. But doing the test drive he was very helpful in pointing out everything about the car. He did a great job filling out the paperwork and walking us through everything. I had an enjoyable experience in purchasing my new vehicle. More

Another great deal! This is our third lease with Hall Acura, and our second TLX. Everyone there, from top management to service really cares about creating the best possi This is our third lease with Hall Acura, and our second TLX. Everyone there, from top management to service really cares about creating the best possible experience for their customers. Our sales person, Devin Sheldon, is a real pro. It’s a pleasure doing business with him and the entire Hall Acura team! More

Phenomenal customer service Katie Carstens was very accommodating to my last minute needs. The service department gave me two state inspections, kind, professional, efficient ALL Katie Carstens was very accommodating to my last minute needs. The service department gave me two state inspections, kind, professional, efficient ALL were great to work with. More

Purchase of previously owned vehicle Devin was awesome! Honest. No bs. It was a pleasant car buying experience. Fair price. Exactly what I was looking for. Highly recommend. Chris was ef Devin was awesome! Honest. No bs. It was a pleasant car buying experience. Fair price. Exactly what I was looking for. Highly recommend. Chris was efficient and moved everything along. More