Southern Acura Newport News

Great customer service I visited the dealership with no intention of purchasing a new vehicle. Reginald is my service technician and he her took great care of my 2014 RDX th I visited the dealership with no intention of purchasing a new vehicle. Reginald is my service technician and he her took great care of my 2014 RDX that that I did not purchase from the Hall dealership. Once I decided to buy a New 2019 RDX the staff at Hall Acura made it happen.! Thank you Devin for your excellent customer service. More

First Class Experience The Hall Acura team was first class and everything a customer could ask for when procuring a luxury vehicle. From our sales associate to the managemen The Hall Acura team was first class and everything a customer could ask for when procuring a luxury vehicle. From our sales associate to the management team, they were patient and always put the customer first. In order to make a decision with a clear head and vest for my family, I had to step away for a few days, and they were neither pushy nor rude, and always available for further questions or assistance. The vehicle I chose met my requirements, but the customer service clearly exceeded the expectations. Great organization, great value, great product! More

Exceptional salesman, Devin! Buying a new car is stressful, especially when it comes to haggling for the best price. However, the negotiation with Devin was a very smooth process Buying a new car is stressful, especially when it comes to haggling for the best price. However, the negotiation with Devin was a very smooth process from beginning to end with his outstanding customer service skills. Devin did everything he could assist in the purchase of the vehicle. More specifically, I would like to give high praise to my salesman, Devin Sheldon. In addition, waiting room is very comfy, clean, and well organized. More

Service The service at this location was excellent. Rick Flemings is the best service agent ever. He was comforting and compassionate to my every need. He wo The service at this location was excellent. Rick Flemings is the best service agent ever. He was comforting and compassionate to my every need. He worked tirelessly to get the necessary parts to have my vehicle fixed as soon as possible. My hubby and I both agree to make This Hall dealership our place of business for any future buys, Primarily because of Rick’s wonderful service. More

Amazing Dealership Hall Acura is an amazing dealership. Chris was a pleasant to work out the details. John & Devin were fantastic to work with & they assisted me to su Hall Acura is an amazing dealership. Chris was a pleasant to work out the details. John & Devin were fantastic to work with & they assisted me to surprise my husband with a beautiful TLX!! Ask them for the special red bow!! 😊 More

FIVE STAR DEALERSHIP!!! This is my second purchase with Hall Acura. Devin, my salesman for both transaction, always greets you with a smile and has an amazing ability to reme This is my second purchase with Hall Acura. Devin, my salesman for both transaction, always greets you with a smile and has an amazing ability to remember your name from years ago. He is very knowledgeable and is able to answer all questions. Chris Meyer helped with financing and was also able to explain everything. He offered a few extra perks too, including finding the best rate available. Everyone is pleasant and eager to help make purchasing as easy and pleasant as possible! More

Devin rocks! I have been a loyal patron of this dealership for over 20 years. I have purchased several Acuras along the way. I'm happy to say that I will continu I have been a loyal patron of this dealership for over 20 years. I have purchased several Acuras along the way. I'm happy to say that I will continue to keep this place as my favorite dealership. The best reason by far for my loyalty is Devin Sheldon! He is so great! He'll go out of his way to make the purchasing experience comfortable. He even decorated my new car with a huge ribbon. Loved it!! More

Another purchase This is our third new vehicle purchase from this dealership. Professional friendly and knowledgeable personnel made this experience enjoyable from sta This is our third new vehicle purchase from this dealership. Professional friendly and knowledgeable personnel made this experience enjoyable from start to finish. This keeps us coming back More

awesome customer service I have nothing but good things to say about this service department. They go beyond expectations every time. Will always go to them for my vehicle nee I have nothing but good things to say about this service department. They go beyond expectations every time. Will always go to them for my vehicle needs as long as I live in the Hampton Roads area. More