Southern Acura Newport News

Great experience buying my Acura! Went to look at a used Acura RDX and when I got there the Acura was waiting for me to test drive! Our salesman Devin was friendly and helpful. The f Went to look at a used Acura RDX and when I got there the Acura was waiting for me to test drive! Our salesman Devin was friendly and helpful. The financial manager was personable and made the process quick! Thank you for a great experience! Christy More

MDX for our Anniversary Went out looking for a new car with no intention to purchase a car that day. Ended up purchasing a car from Hall and trading in two cars. Very happy Went out looking for a new car with no intention to purchase a car that day. Ended up purchasing a car from Hall and trading in two cars. Very happy with our purchase. Devin Shelton, David Kellam, and Chris Meyers were the staff that helped us purchase our new car. More

Very courteous and professional. Gave a no haggle price up front. Accommodated request to put a new towing hitch without increasing the sale price. No pressure, just courteous follow Gave a no haggle price up front. Accommodated request to put a new towing hitch without increasing the sale price. No pressure, just courteous follow ups. Always available for Quick feedback. Financing was arranged expeditiously and at reasonable terms. Overall a very pleasant and friendly experience. More

Amazing place with great customer service! Rashan Taliaferro and David Kellem were so caring, knowledgeable and professional while helping us with purchasing our dream car! They’ve made the ent Rashan Taliaferro and David Kellem were so caring, knowledgeable and professional while helping us with purchasing our dream car! They’ve made the entire process as smooth as possible for us, and we can’t be any happier with our car and the service we’ve received at Hall Acura. Thank you, Rashan, for a great customer service, information as requested, being patient with us and our little kids, and personal experience. We couldn’t have asked for a better sales associate! We visited many dealerships, but only Hall Acura gave us the personal experience. Mr. David, you are not a regular GM. We admire your hospitality and being attentive to buyers’ needs! Your beautiful smile is so welcoming! It seems like he personally gets up and greets every single guest! He is so down to earth, and so easy to work with! Mr. David and Rashan listened and really tried to help us to fulfill our dream, not just sell a car! Great place, highly recommend to everyone! More

Amazing! Love Hall Acura I am so happy with my new Acura RDX! Devin was so great to work with and the whole Acura team made the car buying experience so exciting! They finishe I am so happy with my new Acura RDX! Devin was so great to work with and the whole Acura team made the car buying experience so exciting! They finished the process with a big red bow on my brand new car which I loved taking pictures with. I will be back to Hall dealerships and specifically would love to work with Devin in the future! More

Rashan is professional, courteous, and hardworking We confirmed stock # and agreed to a price of the vehicle (CPO 2017 MDX) over the phone. Our Sales Associate, Rashan T., was extremely courteous, We confirmed stock # and agreed to a price of the vehicle (CPO 2017 MDX) over the phone. Our Sales Associate, Rashan T., was extremely courteous, polite and professional throughout the entire experience. He confirmed everything with us multiple times over the phone, had the MDX waiting for us at our appointment time, ready for a test drive. He demonstrated all of the features and answered all questions throughout the test drive. He quickly worked through the initial paperwork with us. He showed hustle and hard-work. Everything was perfect until the General Manager decided not to honor the previously agreed upon purchase price. David K. (General Manager) was unprofessional with a smile. He caused a delay in our paperwork processing so he could eat lunch (at 2:30pm while we had an appointment and were the only customers in the building). He accused the salesman of agreeing to a price that he could not honor (David himself called and confirmed the appointment time and vehicle details the evening prior). He demeaned his sales associate, took no responsibility and showed no remorse for the misunderstanding and 2.5 hours of wasted time he alone caused. We walked out of the dealership due to his inefficaciousness and the way he treats his employees. Due to the General Manager, we will never return to Hall Acura in Newport News as long as David K. treats customers and employees in such a demeaning manor, and anyone we can share with will know why. More

Car Buying Great experience every time. This is the 4th car I have purchased from Hall in 20 years and my salesman always make the process easy. See Devin if yo Great experience every time. This is the 4th car I have purchased from Hall in 20 years and my salesman always make the process easy. See Devin if you looking for a new car. More

New car Purchase. The sales experience at Hall Acura Newport News was excellent. Devin walked us through the entire process, and he answered all our questions. The s The sales experience at Hall Acura Newport News was excellent. Devin walked us through the entire process, and he answered all our questions. The sales price could not be beat by other Acura Dealers in the area. More

Buying a used car! When buying a used car do your research prior to going to the dealership in order to obtain the best deal and knowing your financing options! This is When buying a used car do your research prior to going to the dealership in order to obtain the best deal and knowing your financing options! This is something the average person does not investigate! This is the problem we incurred! Chris Meyer (finance officer) was totally rude when we wanted to do a cash deal and return with the funds!!! Nevertheless, he didn't know who he was dealing with and we stood our ground! We returned later with the check! Now, if you want to buy a car Darryl Hoe is your man, courteous, friendly and most importantly KNOWLEDGEABLE! More

Great experience Devin was great. He was very professional, knowledgeable and courteous. I would definitely recommend going to him if you want to purchase a car. We Devin was great. He was very professional, knowledgeable and courteous. I would definitely recommend going to him if you want to purchase a car. We appreciate all that he did. More