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Southern Acura Newport News

Newport News, VA

4.8
789 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 790 reviews

May 23, 2020

Very professional and friendly people in every department. Dealership showroom very clean Explained all options very clearly without a feeling of being pressured to buy More

by Sue
Recommend Dealer
Yes
Employees Worked With
Ricky Fleming, Catherine Gordon, Regal Yancey
May 25, 2020 -

Southern Acura Newport News responded

Sue, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2020

Great sales team to work with. Easy purchasing process. Made buying a car a good experience instead of cringe worthy! Highly recommend! Add this dealership to your list you will not regret it. More

by c_courtney2
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
May 20, 2020 -

Southern Acura Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2020

I really appreciate how Devin Sheldon and the entire team at Hall Acura helped me get into a car that I didn’t think I could! I felt we had a great partnership and I appreciated everyone’s professionalism a More

by AComb
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Regal Yancey, Darrius Young
May 17, 2020 -

Southern Acura Newport News responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please don't hesitate to reach out!

May 17, 2020

This establishment was very well kept, they practiced social distancing, and the employees were very nice, knowledgeable and friendly. Catherine and Kat answered all my questions and informed me about ot More

by Cisneros.ariel42
Recommend Dealer
Yes
Employees Worked With
Catherine Gordon
May 19, 2020 -

Southern Acura Newport News responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 27, 2020

We received excellent service from Catherine Gordon and everyone else at Hall Acura!!! Catherine ensured that our needs and wants were addressed! PLEASE go see them for your vehicle needs!!! More

by mswilkins26
Recommend Dealer
Yes
Employees Worked With
Catherine Gordon, Joseph Festa, Michael Komives, Regal Yancey
Apr 28, 2020 -

Southern Acura Newport News responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

April 25, 2020

Accommodated our schedule and concern about safety issues during virus quarantine. Polite and courteous employees who got back to us in a timely manner and provided information about vehicle we were interest More

by kathkas
Recommend Dealer
Yes
Employees Worked With
Catherine Gordon, Joseph Festa, Regal Yancey
Apr 26, 2020 -

Southern Acura Newport News responded

Kathkas, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help!

April 15, 2020

Mr. Darnell was a very polite & wonderful man that really help me out a lot & help me get my car & I'm very thankful. I will refer people to him More

by sonseerhaylee
Recommend Dealer
Yes
Employees Worked With
Marc Darnell
Apr 16, 2020 -

Southern Acura Newport News responded

Hello there, thank you for your positive review. We're glad to hear that you found our team here at Hall Acura Newport News so helpful in the purchase of your new vehicle! We hope to be of service to you again! Take care!

April 06, 2020

New Car Sale Catherine was friendly and informative during the sale and introduction to my 2020 Acura TLX! I am satisfied with my experience at Hall Acura Newport More

by LV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Catherine Gordon, Regal Yancey
Apr 07, 2020 -

Southern Acura Newport News responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 03, 2020

Marc was very knowledgable, courteous, professional, and patient. I highly recommend him and Hall Acura. I will also refer my friends and family and anyone I know in the market for a vehicle. I absolutely l More

by Ibekevo
Recommend Dealer
Yes
Employees Worked With
Marc Darnell, Darrius Young
Apr 03, 2020 -

Southern Acura Newport News responded

Ibekevo, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2020

Darrius Young...RUDE...Sales Manager? Really? I was being assisted by Devin with a 2020 TL. Darrius stood outside the window giving hand gesture's to Devin Sheldon because he wanted us to move the More

by Managers lead by example
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Sheldon, Darrius Young
Apr 14, 2020 -

Southern Acura Newport News responded

Thank you for your feedback. It is our understanding that you have recently been in contact with our Sales Manager, Darrius Young, regarding your visit, but we would also like to take this opportunity to once again apologize for your experience; that is now how we do business. Additionally, we have spoken with our team to ensure that something like this doesn’t happen again. If we may be of further assistance, please do not hesitate to contact Darrius directly at 757.243.2012. Thank you.

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