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Southern Acura Newport News

Newport News, VA

4.8
790 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 790 reviews

April 09, 2021

Devin was a pleasure to work with. He found the car I wanted and made sure the deal went smooth. I’ll give them more business in the future. More

by Mgibson444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Catherine Gordon
Apr 10, 2021 -

Southern Acura Newport News responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2021

Great place to go to... kelsey hopkins was great representative 10/10.i would definitle come back again whenever i need something done with no problem More

by Molerio.tito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Hopkins
Apr 08, 2021 -

Southern Acura Newport News responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 04, 2021

My sales consultant was very friendly and knowledgeable. He answered all of the questions I had and made it a very easy process in purchasing my new vehicle. More

by Desdcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Apr 04, 2021 -

Southern Acura Newport News responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2021

Devin Sheldon from Hall Acura in Newport News sold us our RDX. Devin has a great knowledge and made our choices very easy. We had already went to 6 different dealerships and looked at most of the SUV that fi More

by wlugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer, Darrius Young
Mar 19, 2021 -

Southern Acura Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

March 13, 2021

Devin, the Sales rep was very professional. He was knowlegable about the Acuras sold at Halls as evidenced during the test drive. He did a Great job! Chris M. Did a great job in providing various More

by Guy M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Mar 15, 2021 -

Southern Acura Newport News responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2021

AVOID at all cost!!! They do not stand by their product (brand new 55k MDX) and have the worst customer service I have ever experienced. If you want to buy an expensive piece of junk and be treated like g More

by Hall Acura sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Whitney, Joseph Festa, Marc Darnell
Mar 12, 2021 -

Southern Acura Newport News responded

Thank you for your feedback, Timothy. We are sorry to hear you feel you’ve had a less than positive experience with our dealership. It’s our understanding you’ve been in contact with store management and the manufacturer regarding your concerns; if we may be of further assistance, please reach out to our General Sales Manager, Joseph Festa, at 757-886-7060. Thank you.

March 01, 2021

Devin did an excellent job in assisting us with our new Acura RDX. He was patient and gracious while we were making our decision and extremely helpful. More

by Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in business office, Devin Sheldon
Mar 02, 2021 -

Southern Acura Newport News responded

Anderson, thank you for your support! We're happy Devin could help. Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2021

Mr. Keith and Mr. Sheldon was excellent and patient. I am so so happy with my purchase and I will continue service with Hall Auto. More

by Jasminewertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Keith Duncan, Chris Meyer
Feb 04, 2021 -

Southern Acura Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

January 26, 2021

Devin was super helpful with the purchase of our 2021 RDX. He was available for any questions I had, and was very friendly and professional through the whole process! More

by mpclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Jan 28, 2021 -

Southern Acura Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2021

Another great experience at Hall Acura! Devin, as he has done in the past, ensured I received a great deal on the vehicle I wanted. Strongly recommend visiting Devin for your automotive needs. More

by Jbcooker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Jan 26, 2021 -

Southern Acura Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Newport News!

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