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Southern Acura Newport News

Newport News, VA

4.8
789 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 789 reviews

May 17, 2021

They were very welcoming to me and my wife. Devin and Chris went above and beyond, and treated us like family! Highly recommend visiting Halls Acura! More

by H2k804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
May 18, 2021 -

Southern Acura Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2021

Went great an easy process with an unbelievable speedy time it’s unbelievable once you there you are part of the family and they treat you like such More

by Clintjack3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer, Catherine Gordon
May 11, 2021 -

Clintjack3 responded

Unbelievable undeniably the best service I ever had in my life bought 2 brand new cars from they out did there self every time

May 12, 2021 -

Southern Acura Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 06, 2021

Catherine is an outstanding employee. I bought two cars from Hall Acura and everything connected to the sales went amazingly well. I can't say enough good things. More

by CakeMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Gordon
May 08, 2021 -

Southern Acura Newport News responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 30, 2021

I had a extremely unprofessional and unpleasant experience. Mr. Sheldon repeatedly was rude to me and told me I did not have a life. I would never recommend anyone to spend their money at Hall Acu More

by Darlenehood53
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Sheldon, Catherine Gordon
May 03, 2021 -

Southern Acura Newport News responded

Thank you for your feedback, Darlene. We are sorry to hear you feel you’ve had a less than positive experience with our dealership. It’s our understanding you’ve been in contact with our General Sales Manager, Joe Festa, regarding your concerns, and if we may be of further assistance, please reach out to Joe directly at 757.886.7077. Thank you.

April 24, 2021

Devin went above and beyond to get me into the car I love! I appreciate him and the others so much. They are wonderful and I will definitely use them in the future. I have already recommended other peop More

by Antionette Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer, Catherine Gordon
Apr 26, 2021 -

Southern Acura Newport News responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2021

Our salesperson, Devin, was the best. He worked with us for a long period of time to find the right car. He was very patient and attentive to our questions. Much appreciated! Second car we bought from this More

by Jamsditto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer, Berna Aguirre
Apr 23, 2021 -

Southern Acura Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2021

This was my first experience with Hall Acura and I owe it to their first-class staff for making the purchase of my Acura TLX such a seamless and enjoyable experience. And although it was truly a team effort More

by james.banks.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Apr 21, 2021 -

Southern Acura Newport News responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 16, 2021

Seven Sheldon was the best. Took care of us and gave us the red carpet. Great experience for us. We love the MDX and got a great deal! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Apr 17, 2021 -

Southern Acura Newport News responded

Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Acura Newport News! We hope you continue to choose us for all your automotive needs! Take care!

April 10, 2021

This second Acura we have purchased in last 20 months. Devin got me just what we wanted.. I will certainly recommend Devin and this dealer ship. More

by John.obriant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Apr 12, 2021 -

Southern Acura Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2021

Devin was a pleasure to work with. He found the car I wanted and made sure the deal went smooth. I’ll give them more business in the future. More

by Mgibson444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Catherine Gordon
Apr 10, 2021 -

Southern Acura Newport News responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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