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Southern Acura Newport News

Newport News, VA

4.8
789 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 789 reviews

September 23, 2021

These guys worked magic! Devin was a blessing, when he said “let me for work for you” he meant every word! I walked in with doubt in my mind and drove off in my dream truck, truly unbelievable! 5 stars re More

by LenaE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Sep 23, 2021 -

Southern Acura Newport News responded

Hi Lenae, thank you for your positive review. We're glad to hear that you found our team here at Hall Acura Newport News so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2021

Everyone please stop by Hall Acura in Newport News for your next vehicle. Make sure you see Devin Sheldon for a great and smooth buying experience. More

by Elizabeth Lawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Sep 23, 2021 -

Southern Acura Newport News responded

Hi Elizabeth, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 15, 2021

Thorough, quality, timely service. Nice area to wait. Everyone pleasant to work with. Coupon a nice bonus. More

by gapolizos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre, Alberto Lugo
Sep 17, 2021 -

Southern Acura Newport News responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2021

Devin Sheldon is a top-notch sales professional who goes above and beyond the call of duty to help his clients. You can't go wrong with Devin!! C K More

by ChasR
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Sep 08, 2021 -

Southern Acura Newport News responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 07, 2021

Excellent place to buy and service any of your cars. We have 4 different kinds of cars and they can do most of the work on all of them! Very convenient! More

by DesireaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
Sep 08, 2021 -

Southern Acura Newport News responded

Hi, thank you for your kind words and this wonderful review! We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2021

Very professional, and treated very respectfully, I had a very satisfying experience there, thanks! More

by Agent86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer, Darrius Young, Kevin Rafeek, Joshua Cherry
August 08, 2021

I went online and immediately saw the vehicle I wanted. I contacted Acura Newport News and made an appt.....two hours later and the car was mines. I am thrilled with my purchase. Devin was on point with the More

by elainwatson66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer, Joshua Cherry, Jessica Goodale
August 06, 2021

Marc Darnell and the entire staff at Hall Acura are wonderful. This is my second car purchased and wether you are a new customer or returning, you are treated with respect and there are no games. I rec More

by Ncerame
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Darnell
Aug 08, 2021 -

Southern Acura Newport News responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2021

Mr. Devin Sheldon, You have made our experience pleasurable! Your overall knowledge of the motor industry, caring individually for your customers without a time limitation has made this process More

by Dina Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Aug 17, 2021 -

Southern Acura Newport News responded

Hi Dina, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2021

Did not have a very pleasant experience when visited. I felt bombarded and unprepared. Manager was unprofessional and I never received any follow up as promised whether if the news I would’ve received was More

by nealniyah2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Catherine Gordon, Amber Page
Jul 26, 2021 -

Southern Acura Newport News responded

Thank you for your feedback, Tiffany. We are sorry to hear you feel you’ve had a less than positive experience with our dealership. It’s our understanding you’ve been in contact with management regarding your concerns, and we hope you will give us another opportunity to earn your confidence back in the future. If we may be of further assistance, please reach out to our General Sales Manager, Joe Festa, at 757.886.7077. Thank you.

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