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Southern Acura Newport News

Newport News, VA

4.8
789 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 789 reviews

November 30, 2022

Omar was very patient and knowledgeable about car. Great customer service and I left with the car I wanted. More

by Kimyatta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Dec 01, 2022 -

Southern Acura Newport News responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2022

My desires were not met. When it came to financing they forced their financing on me. Additionally, the communication was poor in dealing with me solely. I went back to t More

by Derrick.scott1176
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Sheldon, Marc Darnell, Darrius Young, Jessica Goodale
Oct 19, 2022 -

Southern Acura Newport News responded

Derrick, thank you for your feedback. We sincerely apologize for any inconvenience you may have experienced during your purchase process. It is our understanding you’ve been on contact with management regarding your financing concerns and the competitive rates that were offered at the time of sale. Regarding the DMV and vehicle tags, it was disclosed that the DMV must be contacted to update your vehicle’s records. If we may be of further assistance, do not hesitate to contact our General Manger, Joseph Festa, at 757.886.7077 at your earliest convenience. Thank you.

October 08, 2022

Omar is by far the most knowledgeable sales representative My family and I have ever met. He was very personable and treated my children with compassion! He stayed back after his working hours More

by HappyMom22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Oct 11, 2022 -

Southern Acura Newport News responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 03, 2022

Omar was absolutely the best! !! Best customer service all around! Very patient with me, Thank you! More

by Kamery Warren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Oct 07, 2022 -

Southern Acura Newport News responded

Hi Kamery, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2022

Did an excellent job finding a car in my price range that checked all my boxes. More

by bsh22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Sep 27, 2022 -

Southern Acura Newport News responded

Hi, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2022

Very good services! Devin Sheldon was very helpful, a great sales rep. He was so kind and patience More

by Kianasimmons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Sep 16, 2022 -

Southern Acura Newport News responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Acura Newport News! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 28, 2022

Omar was very patient pleasant and efficient. He went above and beyond to get me in the perfect car More

by Nyork1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Aug 31, 2022 -

Southern Acura Newport News responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2022

Thank you to Omar Perkins, along with Darrius Young and Marc Darnell of Hall Acura Newport News, for helping walk me through the process of ordering a new 2023 Integra (LCM/Red/Aspec/Tech/6MT) from the fac More

by darien-hawkins
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Darnell, Darrius Young, Omar Perkins
Aug 31, 2022 -

Southern Acura Newport News responded

Hi Darien, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 25, 2022

Mr. Darnell was outstanding and very helpful in answering my questions and alleviating my concerns. A consummate professional. More

by darien-hawkins
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Darnell
Aug 27, 2022 -

Southern Acura Newport News responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 22, 2022

My experience with Mr Omar was Great . He was well informed of the inventory and listen to my needs . He made it possible for me to find something the same to drive away with. I love my Ac More

by mrs.bond007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrius Young, Omar Perkins
Aug 26, 2022 -

Southern Acura Newport News responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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