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Southern Acura Newport News
Newport News, VA
786 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 787 reviews
November 03, 2023
Always excellent. Everyone is helpful and pleasant. I always leave feeling confident that any issue I brought it in for has been addressed appropriately. Everyone is helpful and pleasant. I always leave feeling confident that any issue I brought it in for has been addressed appropriately. More
by topiary118
Verified CustomerEmployees Worked With
BERNA
November 02, 2023
I can say, this is the best Auto dealership in the 757. Service, sales are all outstanding. I been coming for 10 years. I have purchased 6 different vehicles for myself and my family. Brett and his ser Service, sales are all outstanding. I been coming for 10 years. I have purchased 6 different vehicles for myself and my family. Brett and his service team have taken the best care of all my vehicles. Every one is very professional, friendly and fully engaged in providing the best customer service possible. I highly recommend!! More
by Jim4acura
November 02, 2023
This location has been servicing my vehicle since 2016. Each visit there has been an extremely high level of professionalism from the booking of the appointment all the through the check out. I am extremel Each visit there has been an extremely high level of professionalism from the booking of the appointment all the through the check out. I am extremely grateful for the staff at this location. More
by adubose1.43
Employees Worked With
Don’t recall the person I worked with
November 02, 2023
Berna and team did an amazing job taking our car in without an appointment due to a faulty trunk latch. The fix took a couple of days to complete, but Berna provided us with a loaner vehicle and made u without an appointment due to a faulty trunk latch. The fix took a couple of days to complete, but Berna provided us with a loaner vehicle and made us feel completely calm throughout the whole week. She called each day with updates on progress and reassured us everything was on track. I am so glad we took our vehicle in to Southern Acura Newport News and even more appreciative of staff like Berna who treat customers like family! More
by MATT.CERILLI
October 31, 2023
Berna explained everything in detail what was needed for my RDX! Berna was Awesome and very knowledgeable in helping me understand the needs of the recommendations. my RDX! Berna was Awesome and very knowledgeable in helping me understand the needs of the recommendations. More
by Linda050298
Employees Worked With
Berna
October 31, 2023
There the best costumer service I got always …. Will be nice is you guys do a better car wash Will be nice is you guys do a better car wash More
by enith27
October 31, 2023
The agent was very helpful and courteous. He explained everything in detail with recommendations without the hard sales pitch. I was very happy with the service. He explained everything in detail with recommendations without the hard sales pitch. I was very happy with the service. More
by nnerpce65
Employees Worked With
Cisco Lugo
