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Southern Acura Newport News

Newport News, VA

4.8
786 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 786 reviews

December 07, 2023

Very friendly and professional! A nice experience and I will definitely comeback in the future More

by adrum3128
Recommend Dealer
Yes
Employees Worked With
Marc Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Darnell
Dec 08, 2023 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 06, 2023

Wonderful It was a wonderful experience. The process went smooth and easy. I will be back More

by dejanayew
Recommend Dealer
Yes
Employees Worked With
Marc Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Darnell
Dec 07, 2023 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 05, 2023

I have done buisness with Devin for years He's great I would do buisness with the dealership again More

by mhallnorfolk1
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
Dec 07, 2023 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 02, 2023

Devin was very helpful. Everyone we talked with was very nice and helpful. If I need another car I would good back. More

by aprilfox598
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
Dec 07, 2023 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 29, 2023

The staff seemed professional, the wait time was not too long and the shop was clean More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cisco Lugo
November 27, 2023

I loved everything about this dealership. The whole overall experience was wonderful. Dayrl Hoe was great he explained everything and ansered all my questions. More

by Sabrina Caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrius Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Hoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

3rd car bought from Devin Sheldon. Made it easier by taking both cars as trade ins. More

by R.HOGGE
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Darrius Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuelle Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Hoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

I'm not sure who Marc Darnell is, but Devon Sheldon went above and beyond for me. Found the perfect deal and the perfect trade in!! More

by Laurakeatts
Recommend Dealer
Yes
Employees Worked With
Marc Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Darnell
Nov 19, 2023 -

Laurakeatts responded

Devin Sheldon went above and beyond for me. Found the perfect deal and the perfect trade in!!

November 19, 2023

I had a very good experience for my first time buying a car. Unfortunately Emmanuelle had to leave before we got there, but he did a great job with us leading up to our purchase. More

by JOEHALEY
Recommend Dealer
Yes
Employees Worked With
Emmanuelle Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuelle Cooper
Nov 21, 2023 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 14, 2023

Berna always goes out of her way to explain all the service options and keep the customer up on the status of maintenance and/or repairs. She always has smile and cheerful attitude. I was unaware t More

by rightdo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Southern Acura Newport News responded

"Rightdo" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnr@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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