Southaven Honda

Good honest service whenever I take my car to them. Nice staff. Always fast never have long wait. Sitting area is always clean. Good coffee and snacks. Nice staff. Always fast never have long wait. Sitting area is always clean. Good coffee and snacks. More

Very nice experience, went out of their way to be helpful and courteous. Thank You and courteous. Thank You More

There were no games. Straight forward and to the point. Wonderful people and great experience. Straight forward and to the point. Wonderful people and great experience. More

My first time purchasing a Honda and the dealership was phenomenal. They were very knowledgeable. phenomenal. They were very knowledgeable. More

There was an issue. But they have addressed it so I am pleased. I got calls From the general manger and the new car sales manager and they listened to my. Concerns an But they have addressed it so I am pleased. I got calls From the general manger and the new car sales manager and they listened to my. Concerns and have satisfied me that it willl not happen in the future. More

Doris was very professional and helpful. She assisted me with everything and made sure she kept me informed with every service!! GREAT customer service She assisted me with everything and made sure she kept me informed with every service!! GREAT customer service More

I had an experience overall! I received courteous service and highly recommend this company for purchasing a vehicle. I received courteous service and highly recommend this company for purchasing a vehicle. More

Our experience with Walker and the finance guy was good. However 9 days after buying the odyssey, the check engine light comes on. We were given unclear information about the dealership on a Sunday. I had t However 9 days after buying the odyssey, the check engine light comes on. We were given unclear information about the dealership on a Sunday. I had to leave my van. The sales guy gave me another van to drive but to get the maintenance/shop people to communicate and do absolutely anything in a timely manner is ridiculous . So for this reason specifically I do not recommend Southaven Honda maintenance department. More

Went to get engine management system problem. light checked had to do diagnostics $200. They seen no problem just reset codes. I came back in for my next oil change I had to pay for another dia light checked had to do diagnostics $200. They seen no problem just reset codes. I came back in for my next oil change I had to pay for another diagnostic light was still coming on because I waited too long I had to pay $200 again. they recoded everything again. After going for an oil change and recall for fuel pump replaced, they said I needed Brakes.. $700. I hadn’t heard any noise but since 90,000 mi I figured I would do brakes. 7 visits later my car has several problems. Brakes randomly make noise now my car still has engine management light come on, hadn’t heard any noise before brakes were put in. my car wouldn’t start at Dollar tree had to walk home battery cable loose. No one had been under hood except dealership. The cable to battery was loose I tightened it but it came loose again needs a new cable. When picking up my car I was told engine light was because needed a fuse box $350 dollars but would pay for labor. No one touched battery. I said forget it I would not have anyone touch my car again at this dealership! I was also told that at 100,000 miles the car would need a $2 to $3,000 check. Very, very bad experience. This is my second Odessey. I bought another because of the service and dependability of the van but not anymore. More

Out of the 3X I’ve been there they’ve only did the complementary vacuum once. And that’s only cause I let the guy know that Kelli shouldn’t have to vacuum my car out every time I come. Also, they lose complementary vacuum once. And that’s only cause I let the guy know that Kelli shouldn’t have to vacuum my car out every time I come. Also, they lose people keys. They always try to tell me I have 1 free oil change even though I always tell them I have Honda care warranty plan. An 1 time (the last visit) after telling the lady that, they still tried to charge me for a tire rotation. Had to explain a second time on the same visit. Just very irritating to have to go through the same situation every visit. More