SouthWest Ford Weatherford

Was ripped off on service of brakes! Was told over phone back rotars needed replaced, after having old rotars inspected, they didn’t need replaced! Just the pads. Service department took advantage of me dr back rotars needed replaced, after having old rotars inspected, they didn’t need replaced! Just the pads. Service department took advantage of me dropping truck off and not staying to see or inspect the rotars. I took their word!!! Service tech said it was recommended based off mileage which was a total scam!!! I will never use this dealership again for anything!!! I was taken advantage during COVID!!! Consumer be ware! you need to stay on location to ensure parts are truly needed! Don’t assume they will do the right thing!!! More

I Received excellent service during the purchase of my new vehicle. My salesman, James Judy was great. He was very informative, efficient and knowledgeable through all aspects of the buy. The business / new vehicle. My salesman, James Judy was great. He was very informative, efficient and knowledgeable through all aspects of the buy. The business /finance gentleman was incredibly friendly and just a pleasure. And the tech guy who walked me through how everything works on the car was very helpful ! More

Easy knowledgeable staff good facility good experience helped me get my car and phone in sync as I missed the tech era I am old helped me get my car and phone in sync as I missed the tech era I am old More

Transmission auxiliary pump The transmission auxiliary pump failed on my 2015 F-150. Service t4chnician Colton Sullivan identified the problem as being under warranty and indicat The transmission auxiliary pump failed on my 2015 F-150. Service t4chnician Colton Sullivan identified the problem as being under warranty and indicated it would take 2-3 days to repair. The issue was covered under warranty and the vehicle returned when expected. More

So far so good! The sales team worked hard to make the sale happen. I would recommend this dealership to anyone. Hopefully the service department will provide the same quality of service. sale happen. I would recommend this dealership to anyone. Hopefully the service department will provide the same quality of service. More

Easy process got to price I wanted pay with no hassle at all. The finance team was great to work with as well would do business there again all. The finance team was great to work with as well would do business there again More

The first guy I ran into said he would get a sails man he came back and said he’s busy at the moment but would be there in a bit about 15 min in about 20 min the sails manager approached us and asked if we h came back and said he’s busy at the moment but would be there in a bit about 15 min in about 20 min the sails manager approached us and asked if we had been helped so I told him about the other guy so he walked up to our sails lady and she was very nice a lot better than the first guy More

Very laid back and willing to let us take our time and consider options. Didn’t try to hide any extra fees to make money consider options. Didn’t try to hide any extra fees to make money More

Mikayla Frysinger did an awesome job getting my vehicle in and providing all requested services! I received my car back in less time than expected! I really appreciate service like that! in and providing all requested services! I received my car back in less time than expected! I really appreciate service like that! More

Good customer service. Ryan did excellent job getting Good customer service. Ryan did excellent job getting everything done. Courtney was the courtesy driver and got me to my destination without any ha Good customer service. Ryan did excellent job getting everything done. Courtney was the courtesy driver and got me to my destination without any hassle while my car was in shop. Service Center alone is why I would buy another vehicle at Southwest Ford More