South Tacoma Honda

Honda Pilot Sale by "A"Ron Jennings Blessings to all who are reading this. Today, I am writing of the greatest experience I had with Dealer Aron Jennings. He was extremely kind and exhau Blessings to all who are reading this. Today, I am writing of the greatest experience I had with Dealer Aron Jennings. He was extremely kind and exhausted all of his options to bring us toward the right vehicle and the right payment. We took the vehicle out all day without any concerns. He made sure that we left with what we wanted, not with just what being offered at first hand. I highly recommend 5 stars for this dealer and may you experience the comfort of driving home your vehicle like I did. God bless everyone, this dealer and dealership family. More

Understanding, Rational, and Fair I shopped around for months. I am not an impulsive person and a strict planner based on a budget. I reached out to many Honda dealers within 50 miles. I shopped around for months. I am not an impulsive person and a strict planner based on a budget. I reached out to many Honda dealers within 50 miles. The majority were not willing to work around my questioning. I knew what I wanted but guaranteed them no quick sale which I believe forced them to treat me as a child. I got half answers and emails ignored. My purchase was definite, but my timeline was stretched over the few months. One dealer even walked away as I asked inquisitive questions. Fortunately Honda products speak for themselves so I sought another dealer with persistence. If someone was willing to work for me I would be good to them in return. A work associate recommended Tacoma because he had a friend (Theo Jensen) who worked in the service department. Went in on a busy weekend and was directed to a new salesman named "A" Ron Jennings. I told him my circumstances and my two week timeframe. He disclosed that he would offer a deal twice before I would leave and if I declined he would be patient. He walked me through multiple scenarios and numbers based on down payment, trade in value, addition of packages, etc. His demeanor was relaxed and not at all pushy, even knowing I would not purchase on this day. He spent around 2 hours of his time with me even knowing I would not buy, which was greatly appreciated. As a new associate there were many questions he could not answer, but grabbed someone who could better explain. It was awesome to learn along with the young salesman who could take what he learned and assist a future car buyer. By the end of our session he offered 2 deals and I dismissed them and he asked no more. I took his phone number and assured him a sale the next Saturday. Throughout the workweek I text him with some ridiculous questions that he promptly adhered an answer to and checked in on me to verify our appointment. Saturday came around and I needed to sign and run very quickly. He turned me out with the help of the wonderful woman doing the paperwork (forgot her name). Everyone had an amazing sense of humor and not at all the "pushy" sense of style that one would expect from sales people. I was giving honest answers and a fantastic deal to accommodate my budget. I had the best car leasing experience and this endeavor made me a long term Honda buyer. Will always continue to do business with Tacoma in particular and always keep my business with Honda. If you are looking for an easy, honest, and overall fun experience, remember the name "A" Ron (pronounced Aaron, not Ron) Jennings from South Honda Tacoma. More

Excellent buying experience We set out on Sunday to start browsing for a new used car and ended up finding a perfect used CR-V from Aron Jennings at South Tacoma Honda! Aron was We set out on Sunday to start browsing for a new used car and ended up finding a perfect used CR-V from Aron Jennings at South Tacoma Honda! Aron was great, very friendly and professional. He's an awesome guy, no hard sell on his part. The car still needed to have some service work done, and Aron offered to deliver it the next day. I couldn't be more pleased with our experience and would recommend anyone to call on Aron for any new or used car needs. More

Great Service Team! Chad the Service manager and his team went to bat for me on my car that was service elsewhere and they put my plate guide on backwards on the timing b Chad the Service manager and his team went to bat for me on my car that was service elsewhere and they put my plate guide on backwards on the timing belt which resulted in a shredded timing belt. They worked with the dealer that put the belt in and the dealer came out and saw the work, which resulted in them helping to pay the bill. I learned a valuable lesson in trying to get the work done the cheapest way I can, from here on out South Tacoma Honda has earned a service customer for life...there is something to be said about knowing the work was done correctly the first time. Great team, thanks for all you did for me. More

Great salesman We spent two days looking for an SUV and had mixed experiences at other dealerships. Our salesman Lorenzo was great. He was polite, informative and wa We spent two days looking for an SUV and had mixed experiences at other dealerships. Our salesman Lorenzo was great. He was polite, informative and was not pushy at all. After we agreed on a price the process was quick and easy. Thanks Lorenzo, very happy with the new CRV. More

Made spending money fun!!! Thanks!! I was in the market for a new car. I decided to try the Costco Car Buying Program as well as the Truecar perk from my office. The gentleman that did I was in the market for a new car. I decided to try the Costco Car Buying Program as well as the Truecar perk from my office. The gentleman that did the internet sales for Costco (Bill Richmond) was amazing!!!! I told him what i wanted and within 5 minutes he had a car for me and a price!! Hassle free, haggle free and we didnt even have to do the price negotiation dance!!! I was treated with respect and not talked down to because I am a woman, and he took the time to explain things to me. The young lady in the finance department (I wish I could remember her name!!!) was fantastic!! Very personable and explained everything to me and didnt try to push the extended warranty or other things on me. FANTASTIC experience and one I highly recommend!! Even the other sales people were fun and personable. Truly enjoyed it!! Oh, LOVE the car too!!! They all represented South Tacoma Honda well!!! More

Is customer service going out the window? After divulging my dissatisfaction of another Honda dealer, I was assured it wouldn't happen here. Guess what!? It did. The same thing. Made me feel l After divulging my dissatisfaction of another Honda dealer, I was assured it wouldn't happen here. Guess what!? It did. The same thing. Made me feel like I was not worth the effort. Why can't people actually do their job? More

New customer.. I had the pleasure of Buying an SUV from South Tacoma Honda yesterday my first time at this dealership. Heather the internet sales mgr was kind patie I had the pleasure of Buying an SUV from South Tacoma Honda yesterday my first time at this dealership. Heather the internet sales mgr was kind patient and very helpful thru my whole experience and knowledgeable. Finance, Allstate and the service dept all helped and informed me also. They have the largest selection of cars SUVs and a nice size lot of used cars. Highly recommend.. Thank you everyone I dealt with ...D Wood. More

Too many mistakes They have had 2 mistakes in less than 2 years, requiring extra trips and they don't apologize or offer a coupon. They broke my rear wiper off washing They have had 2 mistakes in less than 2 years, requiring extra trips and they don't apologize or offer a coupon. They broke my rear wiper off washing my car during an oil change and forgot to adjust the emergency brake after replacing my rear brakes. Especially with the brakes they made me feel like it was my fault and took over 2 hours to readjust it, even though it was their fault. They definitely need better customer service. More

Vivian Aguon was excellent . Vivian called me back quickly and set up the appointment. She was courtious and made the whole process hassle free.she was very knowledgeable about p Vivian called me back quickly and set up the appointment. She was courtious and made the whole process hassle free.she was very knowledgeable about package and most of all respected our wishes. We left happy and satisfied. More