South Shore Nissan

WARNING***STAY AWAY*** I received a reminder notice for a recall which apparently I had missed for an intake duct. During the repair process I was told by Fred the need for I received a reminder notice for a recall which apparently I had missed for an intake duct. During the repair process I was told by Fred the need for additional maintenance which they could perform immediately. This included a small leak from the transfer case (no amount stated), right side outer tie rod with 'excessive play' ($259) and an alignment ($159). I politely declined. Two weeks earlier my mechanic for more years than I care to admit had performed a complete 80K-mile servicing. The car was fine. As soon as I left Massapequa Nissan's service department I drove to my mechanic. He advised their repair "recommendations" were unfounded. He also suggested we look together under the hood to confirm completion of the recall work. Thank goodness we checked. A separate hose into the same intake area was either purposely detached or "regrettably" (I'm sure) not reattached. The rebanding required a plier-like tool to securely refit the hose - not just a turn of the hand. Inotherwords, the hose didn't just slip from it connection. My mechanic informed me that if we hadn't inspected Massapequa Nissan's recall repair the "check engine" light would have come on. I believe, but cannot prove, that this disconnection was purposeful in the hopes of having me return to the service department. More

Horrible!!! This was by far the worst experience I have ever had! They lie and do not hold true to the deals they make. As part of a 5 car deal, 4 cars were deliv This was by far the worst experience I have ever had! They lie and do not hold true to the deals they make. As part of a 5 car deal, 4 cars were delivered and we were told that the 5th car (a platinum murano) would arrive by the end of the week. When we said that we weren't going to take The cars until ALL 5 were in, we were asked by the manager to "do him a favor" and take the 4 cars off of the lot. He said that the platinum was difficult to get, but that they would have it by the end of the week. After a week, we called multiple times with no return call. we stopped in to find the exact car we were waiting for on the showroom floor. They swore the car was already sold but said they were still working on getting our car. My husband located many platinum Muranos at dealerships willing to trade, yet massapequa nissan couldn't find any! The managers that we dealt with were extremely unprofessional, nasty and conniving! They are far from knowledgeable about their own products and turned the experience of buying a new car into a nightmare. I would never go back there and wouldn't recommend this dealership to anyone! We ended up getting our deposit back and having an amazing experience at GREAT NECK NISSAN, where they honored the price we were promised at massapequa (even though we were not taking 5 cars from them). Great Neck Nissan restored our faith in Nissan and made buying a new car fun, which is how it should be! I would never step foot in the massapequa dealership again and would highly recommend Great Neck for anyone looking for a nissan! More

I've been shopping around and finally got the exact car I wanted and at the right price. Very happy that I decided to go to Nissan of Massapequa. car I wanted and at the right price. Very happy that I decided to go to Nissan of Massapequa. More

Just got my new 2014 rogue from matthew! It did take me a couple of hours but I am in love with my new car!! a couple of hours but I am in love with my new car!! More

This was the worst experience I ever had in a dealership. I met with Cato and Mario to discuss a car purchase. I was going away so I needed to return and Mario indicated to me that I might be able to get I met with Cato and Mario to discuss a car purchase. I was going away so I needed to return and Mario indicated to me that I might be able to get a better price if I waited until President's day. I returned to the dealership a few days after president's day and met with Cato. Mario was not in so another sales manager met with me to discuss the purchase. His name was Chris. I reviewed the parameters of the deal that I discussed the prior week with Mario and also told him I had visited Huntington Nissan. He seemed agitated that I went to another dealership. ( I assume most people spend $40,000 on a car without checking prices?) I proceeded to discuss the sale and he said that he could not honor the price and I should go back to Huntington. (I told him that I wanted to buy the car at Massapequa since I live there) I said that wasn't really fair since they already gave me a price and they should honor it. He rudely repeated that I could leave and go to Huntington. I asked for his name and he refused to give me his last name. ( Probably has a lot of complaints) The General Manager then came over and told me that the Sales Manager did not have to give me his name and I could just leave. They gave me back my credit card and license. I left the dealership. I was highly insulted and will NEVER buy or recommend the local dealership to anyone. I will actually look for reasons to discredit. The treatment was unacceptable and these employees represent Nissan very poorly. I puschased the car from Atlantic Nissan which has the same owner but better employees. More

I went to massaoequa Nissan to buy a car to build my credit, in order to keep the monthly price down my fiancé had to cosign.the salesman told me after 10 payments I could come back and get into somethi credit, in order to keep the monthly price down my fiancé had to cosign.the salesman told me after 10 payments I could come back and get into something a little nicer. after 8 hours of being there with my three year old daughter we were called into the finance office and was told that the loan was completely in my fiancés name without her consent. I was so angry but already having 8 hours into it we went ahead with the deal. walking out of that place with a brand new sentra with 8 miles on it I felt like choking someone. anyway the Nissan sentra is the biggest piece of crap car on the road. about 4000 miles and I break down on the side of the road with my 4 year old in the freezing cold. so I called the dealership, they gave me a number to the tow truck co. the tow truck company towed the car to the wrong Nissan dealership. somehow that was my fault so it was up to me to get the car to them at my expense, and I cant have a loaner till that happens. so I get the car there and find out that the other dealership cleared the codes so there no way to find out what was wrong. 8000 miles it happened again that was a month and a half ago and still don't have the car back. there telling me the main engine harness went bad and its a backorder part. never heard of such a thing. this to me is just weird and ive been jerked around since I walked in the place. stupid me, im still considering staying with Nissan if they let me get out of the sentra lease and buy a used Nissan titan. hope they make this right or ill just bring my business else were and let every one know about my experience at Massapequa nissan More

Great people at Massapequa Nissan went two weeks ago had great Salesman Jose very nice guy give him a Raise Great smile great salesman I recommend Nissan in Massapequa . All the people I delt with there wer great Salesman Jose very nice guy give him a Raise Great smile great salesman I recommend Nissan in Massapequa . All the people I delt with there were all great thanks Nissan people <3 :) More

Where do I start. ? Well the best service I've received in years . I've been to several Nissans ,nothing like this Dealer,Massapequa Nissan Service...Miss Gloria Alvarenga very polite, friendly , received in years . I've been to several Nissans ,nothing like this Dealer,Massapequa Nissan Service...Miss Gloria Alvarenga very polite, friendly , professional and to top it of a very but very Beautiful woman to talk to and look at . The greeting and smiles coming out of this person are very in-lighting and so warm , With all my respect to her ,Massapequa Nissan has me as a customer for a long time being that I own 4 cars . When I was asked if I had any questions. I really didn't because she had answer all of them and explained everything I needed to know in regards to my service .. Massapequa Nissan Service did a very good job on hiring this young pretty lady. Keeps customers like myself coming back even if service is not needed. I dropped off my car at 8:00 am and picked it at 5:45 and Miss. Gloria still had a smile on her face. Very Nice !! Even after a long day. I love the service and staff. I will not like anyone to else to be my Advisor , only Miss Gloria. Can't wait for my next service ....Thank You for GREAT AMAZING TERRIFIC SEVICE MISS . GLORIA !!! More

Loved working with mike, he was was very friendly and did not waste my time. Transaction was very smooth, looking forward to make my next purchase with him. not waste my time. Transaction was very smooth, looking forward to make my next purchase with him. More

Had a great experience buying my first new car from this dealership. Odane Williams helped me pick out a 2013 Sentra after test driving a couple of cars. Buying the car was hassle free, Odane helped getting dealership. Odane Williams helped me pick out a 2013 Sentra after test driving a couple of cars. Buying the car was hassle free, Odane helped getting the car financed, insured, registered and detailed. I Would recommend this dealership to others for sure. More