South Shore Nissan

BEWARE THIS DEALERSHIP IS PRICE GOUGING DIE TO VEHICLE SHORTAGE.FIND ANOTHER DEALERSHIP BEWARE OF MANAGEMENT SHORTAGE.FIND ANOTHER DEALERSHIP BEWARE OF MANAGEMENT More

I called this people up to inquire about a car and drove 1 hour and 30 minutes to get there. And they bump up the price of their car by 10,000 dollars saying it’s dealer fee. The car is listed for 24k and 1 hour and 30 minutes to get there. And they bump up the price of their car by 10,000 dollars saying it’s dealer fee. The car is listed for 24k and the price they give us is 35k and said that they will take off 1 thousand dollars like xxx. When we tell him about the price online, he shows us an * mark next to the price like it’s big revelation and is going to justify a price bump of 10,000 dollars Overall it was a bad, a really bad experience More

This dealership should not be in business. I have never experienced such unprofessionalism, incompetence and disrespect ever in my life. The salespeople there are absolute crooks and should not be allowed experienced such unprofessionalism, incompetence and disrespect ever in my life. The salespeople there are absolute crooks and should not be allowed or trusted to work with people. I requested a payoff letter from Nissan Corporate in order it buy out my lease. When I went to the dealership I had to explain several times that I needed the bill of sale in order to present to my bank in order to get the check. It wasn’t rocket science but apparently it was. After they stalled me for over 90 minutes claiming printer issues, they brought me a bill of sale that was $5,000 more than the payoff figure quoted from their Corporate office. When I asked them to explain how they arrived at that number they refused to let me closely see a copy of the bill of sale. They became aggressive and indignant when I told them that I don’t understand why there’s a $5,000 discrepancy. It’s not ok to take advantage of people and significantly up-charge in order to make a profit. This dealership has wronged me twice and there won’t a third time. You’re despicable human beings. You’re not good to your customers and are a bunch of inhumane crooks and bullies. If you treat people with respect you won’t have to worry about making a profit. You made something so simple extremely difficult and cost yourselves money and credibility. I will never give you a penny of my hard-earned money. You’re despicable. More

Professional great experience every time no pressure. Thanks to Carlos P and Melvin for being extremely patient. I wouldn’t go anywhere else. Thanks again Dawn G and Mitchell T Thanks to Carlos P and Melvin for being extremely patient. I wouldn’t go anywhere else. Thanks again Dawn G and Mitchell T More

Absolute Crooks. Went in to buy out my lease, as mandated my NMAC. Got the price/fees over the phone ahead of time in order to not waste time. After almost 3 hours of waiting (with almost no other customers my NMAC. Got the price/fees over the phone ahead of time in order to not waste time. After almost 3 hours of waiting (with almost no other customers at the dealership), finally got to see the Finance manager - Terrance Kelly. Suddenly, the total fees were not the same as those quoted over the phone. When I said I wasn't there to play games and asked for the salesman who quoted the numbers, Kelly immediately became loud and agitated and said "No, the salesman and whatever he told you are irrelevant. He has no authority whatsoever. I AM THE MANAGER". I walked out and got the salesman who confirmed the numbers given to me. Kelly refused to even listen, continued being rude, loud and combative, stating that he wasnt wasting his time and wanted to go home. The Sales manager came over and also refused to honor the prices quoted. We walked out. On the way out, the only customers remaining cheered us on, making it crystal clear that we werent the only ones unhappy with how this dealership conducted business that night. South Shore Nissan is the prime example of everything that is wrong with auto dealers these days. If you are looking for a Nissan, go elsewhere. More

put a 500 deposit down on a car on labor day.. banks were closed told them we would be back first thing saturday morning with 15000 bank check... insurance info was sent to them friday before... they sold th closed told them we would be back first thing saturday morning with 15000 bank check... insurance info was sent to them friday before... they sold the car that. we had a deposit on and that was insured too us... I shook hands with melvin garcia and Brendan kelly we had a deal they didn't honor it... when Melvin saw me get up from the desk to speak to him I watched him walk out the back door and disappear... bad business practices... they didn't try to do the right thing at all... they definitely did the wrong thing..there isn't always going to be a car shortage ... the only reason they got 1 star is because i couldn't leave 0... More

Worst experience I have ever had at a car dealership the manager called me an idiot asked if I knew how to read and called me a punk xxx on top of that they did such a bait and switch my head was spinning 6 manager called me an idiot asked if I knew how to read and called me a punk xxx on top of that they did such a bait and switch my head was spinning 6k more than advertised price stay away from here More