South Shore Hyundai

Excellent Customer Service Had an amazing experience at South Shore Hyunda! I want to thank Niki Mastrandricos and Mike Lester, theh both did a spectacular job! Mike even drove Had an amazing experience at South Shore Hyunda! I want to thank Niki Mastrandricos and Mike Lester, theh both did a spectacular job! Mike even drove me home to pick up paperwork that was needed and helped me clean out my entire trade in vehicle! They were both very informative on the Santa Fe Sport. Couldnt have had a better experience! Thank you so much Niki, Mike and South Shore Hyundai!!!! Will definitely be referring any friends, family or co-workers to you guys! Excellent customer service More

BE AWARE OF EARLY LEASE RETURN SCAM We were solicited by South Shore Hyundai to return our lease 4 months before the maturity date. When we went to view vehicles we dealt directly with t We were solicited by South Shore Hyundai to return our lease 4 months before the maturity date. When we went to view vehicles we dealt directly with the sales manager Mr. Robert Betts who was able to give us a great deal on a new Genesis G80. We were made to believe that it would be an even exchange and would not incur a fee associated with the early return of the lease. We surrendered our old vehicle and drove off in our new Genesis G80, and we were very pleased on the whole process. Unfortunately that was the end of any positive interaction with Hyundai or Hyundai Finance. South Shore Hyundai never advised us that they needed to sell the vehicle we returned before they can submit us the last bill. We only found out this information because we never received our last bill, and called the toll free number. We returned our original lease in May of 2017 and continued to make our monthly payments through July 2017, at which point Hyundai Finance advised us to stop paying on the vehicle until we receive our final bill. We never received our final bill and we were alerted by Experian that there was a negative report submitted by Hyundai Capital America for non-payment. We immediately called the toll free number and were met with a rude customer service representative, who point blank said deal with the blemish on your credit report and hung up on me. We called back to report the disrespect and were advised that there was not any managers or supervisors available to deal with any of our concerns. We were advised to write a letter to a special department to dispute the negative report to the credit bureaus and made a partial payment to the balance pending the review ad possible adjustment. It is important to mention that we always initiated all calls with Hyundai Financial, as they never called us concerning this matter. Hyundai Financial would be inconsistent with answering our simple question: How long does the process take? Finally they submitted us an answer via mail and simply said, after reviewing your dispute Hyundai Financial believes that they reported correctly and if we need to appeal please mail our dispute with new supportive information. With our written dispute we also mailed supportive evidence, specifically the unopened bills they sent to the wrong address. I feel lost at this point and we have been enrolled in Autopay with Hyundai Finance throughout the length of the lease (32 months) and I am also currently enrolled in Autopay with our new leased vehicle through Genesis Finance. Please be aware of this dealership, and also do not expect much from their Financial Department either. Shadiness will not get any company far and it feels horrible to not be appreciated as a valued customer. Sincerely, Ivy Nunez More

South Shore Hyundai Review The reason I gave South Shore Hyundai a five star rating is because I've had nothing but great experiences there since I purchased my 2018 Santa Fe Sp The reason I gave South Shore Hyundai a five star rating is because I've had nothing but great experiences there since I purchased my 2018 Santa Fe Sport. From the very moment I walked onto the lot, Ronald was right there to greet me and make me feel like a valued customer. They answered all of my questions, as well as questions I didn't know I'd have. The staff is knowledgeable, friendly and very helpful. I feel like I got a good deal and not like I was being taken advantage of. I've since been back to have my car serviced twice for routine maintenance and they're fast and efficient. I don't even have to ask for them to wash my car. Just good folks there who make everything easy breezy. More

Best experience I want to start by saying thank you so much to niki and the entire staff who made my experience so easy! I was in need of a car and she made things ha I want to start by saying thank you so much to niki and the entire staff who made my experience so easy! I was in need of a car and she made things happen! I had my car the very next day! Once again thank you so much!!! More

Excellent I gave south shore Hyundai 5 stars. I had a great experience from the time I walked in they were helpful. Niki was friendly and very knowledgeable. I gave south shore Hyundai 5 stars. I had a great experience from the time I walked in they were helpful. Niki was friendly and very knowledgeable. More

Pleasurable My experience at South Shore Hyundai was great! I came in with my husband looking to buy my first car and was luckily paired with Ronald Jones; his se My experience at South Shore Hyundai was great! I came in with my husband looking to buy my first car and was luckily paired with Ronald Jones; his service was amazing! Never pressured me into buying a car just because he wanted to make a sale, and he put my best interest first to make sure I was satisfied. We appreciate him and his service. More

Simple, fast, and easy. I came to South Shore Hyundai looking for a particular model after searching all over at other dealerships. I was met by Ron in the parking lot and he I came to South Shore Hyundai looking for a particular model after searching all over at other dealerships. I was met by Ron in the parking lot and he made it all happen. We negotiated our price and arrived at a reasonable compromise. After getting through the paperwork the car was washed and ready for me. Any problems or questions have been addressed quickly and without frustration. More

Review Salesman was very helpful, like the new Hyundai Santa Fe, fully loaded, drives well. A bit pricey but enjoy the apple CarPlay, heated seat and rear vi Salesman was very helpful, like the new Hyundai Santa Fe, fully loaded, drives well. A bit pricey but enjoy the apple CarPlay, heated seat and rear view camera More