South Shore Hyundai

Rep. Vanessa Gonzalez @ South Shore Huyndai I have been a Hyundai owner and customer since 1990.Over the years, I have received service at this location and the former location in Valley Stream I have been a Hyundai owner and customer since 1990.Over the years, I have received service at this location and the former location in Valley Stream, New York. For the past 5 years, I have received service from Vanessa Gonzalez. She is able to evaluate and address my concerns; make recommendations to prevent future concern and always displays a positive professional demeanor. I trust her evaluation at this location the most!!! I will reschedule an appointment ( and I did so yesterday- 2/18/15) if she is not on duty to provide service. Ms. Gonzalez is an exemplary representative at South Shore Hyundai!! More

Thank You! I recently visited the dealer because I was having trouble with my Sonata key. I ended up trading the Sonata for a Tuscon and could not be happier. Th I recently visited the dealer because I was having trouble with my Sonata key. I ended up trading the Sonata for a Tuscon and could not be happier. The whole experience was painless thanks to Roberto Toro and David Delvecchio. Thanks to both of you for helping me find just the right car to fit my needs and budget! You were thoughtful enough to bring the cars inside so I could switch all my stuff around. ( Too much stuff! ) Even the financing was painless and I didn't have to wait too long. Everyone was very helpful and professional. I love my new car for now, but when I am ready to say goodbye to it I will know just where to go. Thank you again! More

My 1st car - Friendly Staff After my brother bought his car from South Shore Hyundai, I knew that I would be purchasing a car from South Shore Hyundai, too. All of the staff are After my brother bought his car from South Shore Hyundai, I knew that I would be purchasing a car from South Shore Hyundai, too. All of the staff are welcoming. Laura and Kwesi really made my experience very pleasant. They were patient with me and answered all of my questions. I bought a beautiful Ford Focus, and I love my new car! ?? Special thanks to Luara, Kwesi, and David!! If you are looking to buy a car; I recommend South Shore Hyundai. You will not be disappointed. More

Great Expierence I reviewed my car online, Knew exactly which one i was getting when I walked into the dealership. Sat down With Fred and had the deal done in a matter I reviewed my car online, Knew exactly which one i was getting when I walked into the dealership. Sat down With Fred and had the deal done in a matter of a couple hours! More

Deceptive Pricing I went to this dealership to buy a Sonata Limited. Talked to the salesman and he showed me a Limited with much more features than the car I came for. I went to this dealership to buy a Sonata Limited. Talked to the salesman and he showed me a Limited with much more features than the car I came for. But, he said this is the car I wanted and all these features was included in the price of a regular Limited. Of course he later said that he was wrong and that car package was $5K more. So I swallowed that. So my $26K car went to $31K. But with the "supposed" $5K I was getting for my 2013 Limited trade in, I thought okay I'm not doing bad. So I purchased a car I thought was going to be just under $30K with taxes and trade in was actually $40,000.00 xxx??? How did this come about? They kept telling me what a good deal I was getting but not letting me see the final numbers on contract. After signing, I got my first lookat the bottom numbers and almost fainted. They added an additional $10K to the price of car. They claimed I needed this "special" insurance and the other $6k I still don't know where that came from!!! I told them the deal is off but somehow they convinced me this was the best deal for me. I was going to my credit union for financing but they were highly against it. I was told if I didn't take the deal right then and there, I would not get another deal like that! NEVER!! My credit union rep said I was their prized turkey! They knew if I had went through my credit union I would have avoided all that extremely money they CHEATED me out of. I've been a loyal Hyundai customer for more than 17 years. But, NO MORE!!! NEVER AGAIN, WILL I BUY ANOTHER HYUNDAI PRODUCT! I really appreciate my car but not the way I feel cheated. If you have less than perfect credit, buyer beware! There is one bright spot in this place: Fred Heller. He's the reason I give at least a one star rating More

Librasuga4 "Happy Ending" Initially I came into Hyundai looking for a Santa Fe, but ending up driving away with the 2015 Sonata in Lakeside Blue (Beautiful).. "Happy Ending" Initially I came into Hyundai looking for a Santa Fe, but ending up driving away with the 2015 Sonata in Lakeside Blue (Beautiful)...Jermaine culley was like to best ever to get along with and go through the whole progress with ease, because I was so nervous about the whole deal but he was attentive and very helpful. Thanks again for a Happy ending and pleasant experience. Also Robert Betts, such a nice person to talk with and very knowledgeable. Thanks guys. More

amazing! Great customer service. The two employees that assisted us were very polite and welcoming, genuine and helpful. Also very knowledgeable about the car. Great customer service. The two employees that assisted us were very polite and welcoming, genuine and helpful. Also very knowledgeable about the car. Went over all my possible options. Very satisfied overall. More

Go to another dealership Hidden charges in paperwork We went to this dealership looking to purchase an Elantra. This would have been our 6 Hyundai. We purchase our first Hyundai from South Shore on Mer We went to this dealership looking to purchase an Elantra. This would have been our 6 Hyundai. We purchase our first Hyundai from South Shore on Merrick Ave in 2001, and when we went to pick up the car there were so many additional charges which were not agreed upon that we said keep the car and were ready to leave. Then they deducted the charges and sold the car at the agreed price. When we purchase our next car in 2003, we agreed upon a price which they claimed was the bottom line. We agreed but the next day went to Nemet Hyundia in Queens and was quoted $800 less for the exact same car. Needless to say we cancelled the contract with South Shore and purchased from Nemet. After that we purchased 3 more cars from Nemet, with not problems. My son was looking for a car, so we decided to try the new dealership on Sunrise Highway. We agreed on a car, and price but when returning to pickup the car,and sign the paperwork, we notice that they tried to slip by additional charges not mentions or agreed upon. We promptly walked out and will never go to this dealership again. I did not realize they are the same dealership as Merrick Ave. Word of warning if you purchase or lease a car from them, take pictures on your phone of everything to write on and double check everything you sign! They seem to make you wait a long time to do the paperworks for your car, (we waited about an 1 to 1 1/2 hours), so by the time you are called into the office all you want to do is sign the papers and leave, but take your time a read everything. They will rip you off otherwise. More

I can't believe these guys are in business. I was treated very poorly when attempting to buy a car from this dealership. They didn't keep their word about the value of my trade-in, their price I was treated very poorly when attempting to buy a car from this dealership. They didn't keep their word about the value of my trade-in, their price was higher than others, AND the manager was extremely disrespectful and rude to me. There are places where I was treated much more respectfully than this place. More

Wonderful Leasing Experience My husband and I came into SS Hyundai to "look" at the 2015 Sonata and ended up leasing the car the very next day. Jermaine Culley welcomed us immedi My husband and I came into SS Hyundai to "look" at the 2015 Sonata and ended up leasing the car the very next day. Jermaine Culley welcomed us immediately, gave us a test drive, and spoke to us very professionally and was very knowledgeable about the car. Michael ( who sits at front desk) also spoke to us about the car and made us a great deal. Michael Ficklin also aided us greatly once we decided on the exact Sonata we wanted. He very, very, patiently explained all the amenities the car had to offer and never once rolled his eyes when I asked him to explain something a few more times. All I can say is thank you to all the people we worked with and had to deal with "untech" like people who need lots of patience , understanding , and repetition. Your dealership is friendly, professional , and a joy to work with, We would certainly recommend you to others. More