South Hills Kia

Excellent friendlly service I bourght my 2017 KIA Niro for a routine oil change with no appointment. They were able to take it in right away and with 35 minutes, it was finished I bourght my 2017 KIA Niro for a routine oil change with no appointment. They were able to take it in right away and with 35 minutes, it was finished and washed. There was no pressure to perform other services. They were friendly and helpful! More

Great The Staff was friendly and easy to communicate with. The repairs on my vehicle were completed in a timely manner. Overall I was pleased with my time The Staff was friendly and easy to communicate with. The repairs on my vehicle were completed in a timely manner. Overall I was pleased with my time and money spent. More

Driving home happy After a few visits to South Hills Kia I was able to work with Pete and Dave to get the deal I wanted on the vehicle I wanted. Pete was informative and After a few visits to South Hills Kia I was able to work with Pete and Dave to get the deal I wanted on the vehicle I wanted. Pete was informative and easy to work with and did not pressure me on anything during the buying process. Dave was also good to deal with when it came time to make a purchase decision. Overall they have a great inventory and a friendly staff. More

State Inspections Got there early and they took me right in without waiting. Work took less than one hour to be completed while I waited and had a cup of coffee. Got there early and they took me right in without waiting. Work took less than one hour to be completed while I waited and had a cup of coffee. More

Friendly & no pressure. We went in with a car we saw online, Shawn found it for us, we test drove it & love it & he had it ready for us to buy in 2 days. No complaints from t We went in with a car we saw online, Shawn found it for us, we test drove it & love it & he had it ready for us to buy in 2 days. No complaints from test drive to driving the car off the lot. Very satisfied. More

Outstanding service Most courteous and professional staff. Scheduled to bring Sorento in for repair; handles great now. Jim L., who drove me home and picked me up to re Most courteous and professional staff. Scheduled to bring Sorento in for repair; handles great now. Jim L., who drove me home and picked me up to return to dealership when vehicle done, was such s pleasure to talk with; and great driver. What a 1st Class team you have. Best I have ever dealt with. John More

Great Service Inspection and oil change went smoothly. Service Dept kept me informed on everything. Even washed the car for me. I am very satisfied with this visit Inspection and oil change went smoothly. Service Dept kept me informed on everything. Even washed the car for me. I am very satisfied with this visit and recommend South Hills KIA with two thumbs up. More

Car buying experience Staff was knowledgeable and friendly. Leigh-Anne worked with our vehicle needs and budget concerns. The entire process was not very long and when we Staff was knowledgeable and friendly. Leigh-Anne worked with our vehicle needs and budget concerns. The entire process was not very long and when we left, we were very satisfied with the experience. More

Questionable Practices concerning Engine replacements I bought a used 2016 Kia Sorrento in November 2018 I then drove it until April 2019 and the engine malfunctioned and needed to be replaced. I had I bought a used 2016 Kia Sorrento in November 2018 I then drove it until April 2019 and the engine malfunctioned and needed to be replaced. I had the car for less than six months and put less than 10,000 miles on the car. Kia replace it, the engine was on back order, it will took at least two months. When we picked the vehicle up after the engine had been replaced we were told by Kia that we needed to replace the front brakes and rotors due to rust build up, there reason, after I explained that we have only had the vehicle for six months and had less than 10,000 miles and that the average life for brake pads and rotors was at least 15000 miles they told me this: when a vehicle sits for over 60 days rust builds up on the brake pads and rotors which caused pitting. Mind you that this was the mechanic/ service technician attendant giving me this information concerning the brakes and rotors. The dealership told me that they could do nothing for me that this was not their issue that had to be taken up with Kia corporate. I was instructed to contact the KIA customer service, which I did and that was two weeks ago and I’ve been getting the runaround ever scene. Kia does not take care of their customers too well when issues arise that are Foley not the responsibility of the owner. Not sure if this is a corporate issue or regional issue. I will say that the service staff was courteous and polite. More

Absolutely wonderful I’ve been a loyal customer of Kia for a long time. This dealership is the best! Jim is absolutely wonderful! Very helpful, friendly and knowledgeable. I’ve been a loyal customer of Kia for a long time. This dealership is the best! Jim is absolutely wonderful! Very helpful, friendly and knowledgeable. Would highly recommend this dealership! More