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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,208 Reviews

2,208 Reviews of South Bay Hyundai - Service Center

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March 02, 2025

Great work good teamwork. Waiting area was clean as well as the bathroom. Thanks for working on my car. More

by emae0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

After few visits an explain the issue of my car we got a deal and Nicole was really helpful and understood the issue with my car. Thank you so much. More

by miristar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole service department
February 28, 2025

Jack was very hopeful, and amazingly with resolving our issues and just overall amazing costumer service More

by ccraig18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Very fine staff and fast service - everyone was friendly and knowledgeable. They also checked for possible recalls. Holly was great. More

by cy.tymony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly K
Feb 26, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly and knowledgeable team. It's wonderful that Holly provided excellent service and that we could check for any possible recalls for you. We appreciate your support and look forward to seeing you again!

February 20, 2025

Fast service, vehicle was ready during the promised time frame and I received a car wash! More

by r3nr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Kuh
Feb 24, 2025 -

South Bay Hyundai responded

Thank you for the great feedback! We're glad to hear you had a quick and efficient service experience—and that the car wash was a nice bonus. We appreciate your trust and look forward to seeing you next time!

February 19, 2025

Took our Hyundai Ionic Hybrid in for a simple service using a external warranty. The car NEVER leaked ANYTHING until the service. The next day the car was leaking oil. We made another appointment and More

by kevinmwright49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

South Bay Hyundai responded

We’re very sorry to hear about your recent experience with our service department. This is far from the standard we aim to uphold, and we completely understand your frustration—especially when it comes to something as fundamental as an oil change. Your feedback is being taken seriously, and we will be addressing this issue with our team to ensure proper procedures are followed every time. Thank you for bringing this to our attention.

February 19, 2025

Took our Hyundai Ionic Hybrid in for a simple service using a external warranty. The car NEVER leaked ANYTHING until the service. The next day the car was leaking oil. We made another appointment and More

by kevinmwright49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

South Bay Hyundai responded

We’re very sorry to hear about your recent experience with our service department. This is far from the standard we aim to uphold, and we completely understand your frustration—especially when it comes to something as fundamental as an oil change. Your feedback is being taken seriously, and we will be addressing this issue with our team to ensure proper procedures are followed every time. Thank you for bringing this to our attention.

February 14, 2025

The service was great, everyone was courteous. I didn't have to be there all day More

by dupreekidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

South Bay Hyundai responded

Thank you for your review! We're glad to hear that you had a great experience and that our team was courteous and efficient. We appreciate your feedback and look forward to serving you again in the future! 🚗😊

February 13, 2025

The reservation and scheduling were easy. The service personnel were knowledgeable and very well informed and friendly More

by tobeach2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron
Feb 14, 2025 -

South Bay Hyundai responded

Thank you for your great review! We're happy to hear that the reservation and scheduling process was easy and that our service team provided knowledgeable and friendly assistance. We appreciate your feedback and look forward to serving you again! 🚗✨

February 13, 2025

I have problem with battery charging. after purchasing The car when was fully charged (100%) it showed 360 miles but in few months little by little showed to 240 miles. After I went to s More

by rsafani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

South Bay Hyundai responded

We're sorry to hear about your experience with your IONIQ 6's battery range, and we understand how frustrating this must be. Driving conditions, weather, and use of regenerative braking could impact range, and we'd be happy to review any factors that may be contributing to the fluctuations. Please reach out to our service team directly so we can look into this further and work toward a resolution for you. Your satisfaction is important to us, and we appreciate the opportunity to assist you!

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