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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,108 Reviews

2,108 Reviews of South Bay Hyundai - Service Center

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November 14, 2024

The dealership is clean and offer snacks while waiting. When scheduling an appointment it would be nice to not have to wait 2 or more hours for just an oil change though. What is the purpose of an appointm More

by Davele98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I was told the service would take 3 hours due to recall update but I got my car service in less than a hour. Wow! More

by michael.bidese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
November 14, 2024

Southbay Hyundai always does a great job on our vehicles, we appreciate their good service. Have purchased two vehicles from them. More

by DEAN-CORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Service advisor was excellent. However the service took longer than anticipated, with a wait of almost 4 hours. More

by luis_salem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

They are truly exceptional on service and knowledge. South Bay Hyundai is very modern and clean. Their staff's are very friendly. They check my car and tool care of the small details as well. More

by jameshwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

My 2015 Elantra GT needed a smog check, so I went to a local inspection station. As the vehicle did not pass I contact South Bay Hyundai who service my vehicle and made an appointment with Jack Kim. Jack More

by SM1TSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Davis
November 08, 2024

I received excellent customer service from Jack. I appreciate his attention to details and the quality of work on my car. More

by diathorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

November 08, 2024

Great customer service. Quick appointment and easy to make the appointment. I’ll be back More

by karina1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female checked me jn
November 07, 2024

Friendly staff and efficient management of service which is greatly appreciated. Thank you for the great service! More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian and hollie
Nov 07, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Be sure to reach out if you have any questions.

November 07, 2024

My experience at South Bay Hyundai was awesome. I got a warm greeting when I got there, I got all my questions answered, and they took good care of my car. More

by akiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesús Flores
Nov 07, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

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