535 Reviews of South Bay BMW - Service Center
Great Awesome. Easy to book - everything handl d quickly and professionally. Very customer friendly. Car was returned in 48 hours with no issues. Th Awesome. Easy to book - everything handl d quickly and professionally. Very customer friendly. Car was returned in 48 hours with no issues. Thanks Bronson and Steve! More
Kind Nice Helpful I gave this rating because every time I bring my car in I get excellent service fast service. I deal with Lino S. He is kind and personable. I gave this rating because every time I bring my car in I get excellent service fast service. I deal with Lino S. He is kind and personable. More
Always top notch service. I have had Vee Oganesyan as my advisor the past 4 times I have been here. His client service skills make me feel like I am the only client BMW SB has. I have had Vee Oganesyan as my advisor the past 4 times I have been here. His client service skills make me feel like I am the only client BMW SB has. From the moment I check in to the moment I check out the staff is attentive, friendly and thorough. This is why I will never leave BMW. SB Thank you! More
Quick and Painless As always Dan got me in and out with knowing my tight schedule! Service was great!! Loaner car was perfect and car is now all fixed up!! As always Dan got me in and out with knowing my tight schedule! Service was great!! Loaner car was perfect and car is now all fixed up!! More
NO Pain Service Dept. Jay came out to greet me and write up all my concerns quickly. He was honest about the time that would be necessary for the service and made sure tha Jay came out to greet me and write up all my concerns quickly. He was honest about the time that would be necessary for the service and made sure that I had alternate transportation so that my Saturday was not spent inside the dealership waiting. We had a plan that i would pick up my car that night and as promised, my paperwork was with the cashier and the car was washed and ready to go. Even though they are not the closest dealership to my house South Bay is clearly the best for customer support and care. All of their service advisers that i have dealt with are very professional and really have excellent their customer skills. More
Friendly, competent, efficient staff My service advisor, Halton Martinez, is the best, and always has been. But other staff that I deal with during my visits are great too. The two peop My service advisor, Halton Martinez, is the best, and always has been. But other staff that I deal with during my visits are great too. The two people who are there to check me in when I get there are always friendly and helpful, and the cashier/loaner car woman was also amiable and efficient. It's not a chore or inconvenience to get my car fixed at this dealership. More
Great Customer Service The only reason I service my vehicle at South Bay BMW is because of the great service I get from my service advisor Mayte Villalobos The only reason I service my vehicle at South Bay BMW is because of the great service I get from my service advisor Mayte Villalobos More
Great expierence I had a great experience and the Torrance mini location. Services to my vehicle we performed in a timely manner by a friendly staff. Thank you I had a great experience and the Torrance mini location. Services to my vehicle we performed in a timely manner by a friendly staff. Thank you More
Efficient & helpful The service was efficient & all my questions were answered. Overall a very good experience. Best of all, Willie, my service advisor, is a Steelers f The service was efficient & all my questions were answered. Overall a very good experience. Best of all, Willie, my service advisor, is a Steelers fan! More
A breeze for service! Fast, knowledgeable and service was flawless and got car as promised! This is my 8th BMW and South Bay has never disappointed! I highly recommend them Fast, knowledgeable and service was flawless and got car as promised! This is my 8th BMW and South Bay has never disappointed! I highly recommend them for new and CPO sales and service as well. More