South Bay BMW - Service Center

Care customer Staff is professional serve customer well .the loaner car service is excellent . Cashier is efficiency check in is quick car return in clean conditio Staff is professional serve customer well .the loaner car service is excellent . Cashier is efficiency check in is quick car return in clean condition and quick More

Service Dan always takes good care of me. Communication is excellent. Car is ready when expected. Clean all staff is friendly. You want too many words Dan always takes good care of me. Communication is excellent. Car is ready when expected. Clean all staff is friendly. You want too many words More

Everyone is very helpful I have a physical handicap and everyone was willing to help me. Most of all, May made feel like I was the only one that mattered. I have a physical handicap and everyone was willing to help me. Most of all, May made feel like I was the only one that mattered. More

Service I am so satisfied the gentleman that help me Joshua West was a very nice person he went out of his way to help me with my car I am so satisfied the gentleman that help me Joshua West was a very nice person he went out of his way to help me with my car More

Great review Great experience I would recommend this to other BMW owners I was kept up to date provided a loaner car and it all done in a timely manner Great experience I would recommend this to other BMW owners I was kept up to date provided a loaner car and it all done in a timely manner More

Great service! Communicated everything so I didn’t have any questions about what was going to happen regarding my car. Fast and efficient thank you! service! Communicated everything so I didn’t have any questions about what was going to happen regarding my car. Fast and efficient thank you! More

Good Experience Except for One Problem Still waiting for follow up from someone on my Teleservice issue. I bought my car from Assael BMW in Monrovia. I moved to the South Bay and now use Still waiting for follow up from someone on my Teleservice issue. I bought my car from Assael BMW in Monrovia. I moved to the South Bay and now use South Bay BMW. I no longer get service due notices from BMW of Monrovia, nor do I get them from South Bay BMW where I have been servicing my car for about 2 years now. I first tried to fix this about 1 year ago. At that time I spoke with both dealerships and BMW of North America. Both dealerships stated that it was the other dealerships responsibility to transfer my Teleservice. BMW North America referred me to the dealerships. I brought this up again during my recent service. My service associate made a call while I was there and told me that he could not fix it to call my old dealership and ask the have my Teleservice transferred to South Bay BMW. I called my old dealership and was told I needed to speak to the service manager who was unavailable. I left a message for the service manager and have not received a call back. Two conversations with each dealership and one with BMW North America and no resolution. This is very frustrating. Someone needs to figure it out without any more time or energy from me. More

Flawless from drop off to pick up. I’ve owned a few luxory vehicles.....this is my first BMW and I fave to say the service was by far best I’ve ever received. Might make me BMW owner fo I’ve owned a few luxory vehicles.....this is my first BMW and I fave to say the service was by far best I’ve ever received. Might make me BMW owner for life. More

Pleasantly surprised Due to time restraints I ended up waiting for my vehicle to be serviced, and before I could finish reading the morning paper my vehicle was serviced. Due to time restraints I ended up waiting for my vehicle to be serviced, and before I could finish reading the morning paper my vehicle was serviced. That included two recalls.. Dan Grammer has always been a great service agent. More

Great service Jackson was fantastic! He verified everything with me and broke down exactly what was being worked on and the amount of time and money it would take. Jackson was fantastic! He verified everything with me and broke down exactly what was being worked on and the amount of time and money it would take. He was very pleasant and answered all of my questions, as well as updated me on any future service I may need. Also, Ashley at Enterprise was amazing as well! She accommodated all of my needs and made sure I knew all of the features I needed to know on the rental. Great service! More