South Bay BMW - Service Center

Service Darryl was fantastic ! He was professional, and contacted me regarding estimate time, also notified me when when my car is ready for picked up ! My Darryl was fantastic ! He was professional, and contacted me regarding estimate time, also notified me when when my car is ready for picked up ! My go to service advisor More

First Service Tim in service provided very professional and exceptional customer service. This was our first service with BMW and we were very impressed. Really lik Tim in service provided very professional and exceptional customer service. This was our first service with BMW and we were very impressed. Really liked the convenience of Uber to and fro. Keep up thgr great work. More

Would not go anywhere else !!!! I pass four other dealerships and go to South Bay BMW because of their quality and personal experience. They always pay attention to detail. Wo I pass four other dealerships and go to South Bay BMW because of their quality and personal experience. They always pay attention to detail. Work is always completed in a very timely fashion More

Lino is the best! I cannot say enough about Lino Serrano's help and expertise in all things Mini. He always goes above and beyond in helping me to maintain excellent se I cannot say enough about Lino Serrano's help and expertise in all things Mini. He always goes above and beyond in helping me to maintain excellent service on my car. Inasmuch as the Mini is the only car I'll probably ever drive again for the rest of my life, I am so very happy to have him on my side. :) More

Great Service Visit Kevin was friendly, helpful and very respectful. He quickly diagnosed the problem and verified quickly that it was a warranty covered item for repair Kevin was friendly, helpful and very respectful. He quickly diagnosed the problem and verified quickly that it was a warranty covered item for repair even. Thank you Kevin! More

Great job! Great customer service! You made it so easy! Service rep was accommodating and friendly. I have been to many BMW dealerships over the years and yours Great customer service! You made it so easy! Service rep was accommodating and friendly. I have been to many BMW dealerships over the years and yours is the best Thank you! More

Excellent Service Darryl always provides the best service available with the human approach. he understand the frustration of customers when their cars have issues and Darryl always provides the best service available with the human approach. he understand the frustration of customers when their cars have issues and strives to rectify them as painless as possible. Kudos to a excellent employee that "GETS" the customer service end of the business More

Routine maintenance Brought my 2016 2 Series in for routine maintenance and was provided a comparable loaner vehicle. Drop off and pick up went smooth. I felt that my tim Brought my 2016 2 Series in for routine maintenance and was provided a comparable loaner vehicle. Drop off and pick up went smooth. I felt that my time was respected. Tim kept me well informed on what was going on with my vehicle and when work would be complete. More

Great Experience No nonsense service experience. Easy to get a good loaner car issued to me promptly. Nice work in the service, loaner, and valet departments. Happy No nonsense service experience. Easy to get a good loaner car issued to me promptly. Nice work in the service, loaner, and valet departments. Happy New Year! More

Service Very friendly employees. My rent a car was delivered fast and all rent process was very professional. My adviser Darryl was very professional and good Very friendly employees. My rent a car was delivered fast and all rent process was very professional. My adviser Darryl was very professional and good communicator. More