535 Reviews of South Bay BMW - Service Center
Four years of exceptional service! I've had my BMW 428i serviced at South Bay BMW for four years, Every time there has been beyond satisfactory. Everyone is friendly and helpful beyond I've had my BMW 428i serviced at South Bay BMW for four years, Every time there has been beyond satisfactory. Everyone is friendly and helpful beyond reasonable expectation. They have always met or exceeded what they committed to. More
Annual check ups We have multiple cars in the family and the staff at BMW is always ready to make our appointments fast and easy!! My loaner cars are also nice and cle We have multiple cars in the family and the staff at BMW is always ready to make our appointments fast and easy!! My loaner cars are also nice and clean. More
First maintenance service on my 2015 BMW 535 i Darryl Kwock and the service team at SouthBay BMW are outstanding. Would highly recommend them. This survey would not allow me to rate, would give 5 s Darryl Kwock and the service team at SouthBay BMW are outstanding. Would highly recommend them. This survey would not allow me to rate, would give 5 stars More
Efficient professional BMW service appointment Dan helped me out and the girls in the Enterprise car rental accommodated me in the most professional and friendly manner. Thank you Dan! Mahalo! Dan helped me out and the girls in the Enterprise car rental accommodated me in the most professional and friendly manner. Thank you Dan! Mahalo! More
Service Experience Willie Reyes is one of the best service technicians at south bay bmw. He always does his best to have you in and out in the most timely manner as well Willie Reyes is one of the best service technicians at south bay bmw. He always does his best to have you in and out in the most timely manner as well as provide exceptional service from scheduling a loaner vehicle to keeping you informed via text messages and phone calls. More
CA Smog Issue I think at this point everybody knows about how far overboard CA went to fix their smog problems. Now, you can't have *any* un-ready monitors, even i I think at this point everybody knows about how far overboard CA went to fix their smog problems. Now, you can't have *any* un-ready monitors, even if they have nothing to do with the emissions system. I fought for two weeks to get this monitor issue to clear so I could get my CA Emissions done. I made two trips to this dealership in addition to consulting others. However, this dealership fixed the issue in the end and since they could do smog testing as well, took care of everything right there in-house. I was so happy to see the end of this, I could have cried. More
Best service beyond description Every monent at your place, I dare say it was first class service. it would have been better if you explain about what you serviced to my car. I was Every monent at your place, I dare say it was first class service. it would have been better if you explain about what you serviced to my car. I was a little embarrassed no explanation about something of my car's service. More
Software Issue with Backup Camera My service manager was Tim McIntosh and he was very professional and helpful in getting me through the service process. South Bay BMW technicians fo My service manager was Tim McIntosh and he was very professional and helpful in getting me through the service process. South Bay BMW technicians found a "known" software fault relating to the backup camera in my car and corrected it on warranty. Thanks for the skilled, professional, and no hassle help. More
Quick and Quality The service was quick, They provided a loaner car while they worked on my car. The car was done earlier than promised. Lino is the best! The service was quick, They provided a loaner car while they worked on my car. The car was done earlier than promised. Lino is the best! More
Great help from Lino Serrano see above, you don't include his name below, just BMW names, not Mini, AND I chose how many words I write If you want comments. see above, you don't include his name below, just BMW names, not Mini, AND I chose how many words I write If you want comments. More