South Bay BMW - Service Center

Service Great service and fast to drop off and to pick up. Always have a great experience and feel like the service personnel take their time to listen and Great service and fast to drop off and to pick up. Always have a great experience and feel like the service personnel take their time to listen and help. More

Great service. Darryl was fabulous from the moment he greeted me at my car all the way through the process. He is a service gem and highly recommend the dealership Darryl was fabulous from the moment he greeted me at my car all the way through the process. He is a service gem and highly recommend the dealership as well as Darryl! More

Great service ! Tim was super helpful and took great care of me and my car. Couldn’t be happier with southbay bmw and the service they provide! ! Tim was super helpful and took great care of me and my car. Couldn’t be happier with southbay bmw and the service they provide! More

Excellent Service Anderson Chinchilla was efficient, courteous, and he accurately estimated the time required to fix my car. I would recommend him to others as a servic Anderson Chinchilla was efficient, courteous, and he accurately estimated the time required to fix my car. I would recommend him to others as a service advisor. More

Service great work Job well done will recommend to people and services were done at a sufficiently time no issues with service resprenstives and well manner with me Job well done will recommend to people and services were done at a sufficiently time no issues with service resprenstives and well manner with me More

Excellent service Once again Kyle delivered an excellent customer service. It’s always a pleasure doing business with him. Definitely I will continue to recommend Sou Once again Kyle delivered an excellent customer service. It’s always a pleasure doing business with him. Definitely I will continue to recommend South Bay BMW More

Great service adviser despite mishap Appreciate the communication and service from the adviser. Unfortunately, my wheel was scratched while it was getting serviced, but Jorge was great in Appreciate the communication and service from the adviser. Unfortunately, my wheel was scratched while it was getting serviced, but Jorge was great in ensuring that it would be taken care of without any hesitation. The way the issue is being handled earns a 5 star rating, because accidents happen, how it’s handled makes the difference. Looking forward to it being fixed. Thx! More

Service as promised. Quick in and out drop off and pickup Service performed as promised. Great follow-up by service rep. EZ loaner car checkout and return. Still puzzled by the lack of complementary coff Service performed as promised. Great follow-up by service rep. EZ loaner car checkout and return. Still puzzled by the lack of complementary coffee in the service waiting area--Toyota and Chevy provide coffee and snacks. BMW should be better than that! More

Excellent service Armando at South Bay BMW provide me an excellent service for the service visit. He timely appears at the service appointment and listened my concern. Armando at South Bay BMW provide me an excellent service for the service visit. He timely appears at the service appointment and listened my concern. Service status also has been updated well thru text message. Thank you very much. More

Excellant Service I enjoy seeing and working with the service adviser Darryl Kwock and Sale Rep Eddie Ramos, they both work hard to take care of their customers. I hav I enjoy seeing and working with the service adviser Darryl Kwock and Sale Rep Eddie Ramos, they both work hard to take care of their customers. I have been a customer for 12 years. I will always refer friends and family to South Bay BMW. Darryl has always been a pleasure to see and work with. If everyone had wonderful skills like Darryl we would have less amount of problems in the world. Thank you! More