South Bay BMW - Service Center

Efficient and Professional Jorge Gonzalez, service rep, is always professional and extremely efficient in preparing and processing the service information as well as quickly res Jorge Gonzalez, service rep, is always professional and extremely efficient in preparing and processing the service information as well as quickly responding to text message. I have been a customer for over 10 years and have always found the service to be excellent. More

Very good, 0rganized. Pleasant experience. Well organized. Daryl Helped me A lot. He explained everything and promised to update to me about the car. Very friendly and fr Pleasant experience. Well organized. Daryl Helped me A lot. He explained everything and promised to update to me about the car. Very friendly and friendly service. More

Recall service done on my 335i BMW complex before lunch. I dropped car off first thing in the morning @ 7am then got call to pick up just before my lunch time. Perfect timing! Staff seemed very friendly and I dropped car off first thing in the morning @ 7am then got call to pick up just before my lunch time. Perfect timing! Staff seemed very friendly and hospitable. More

Good service They took are of the items needed in a timely fashion with good customer service. The issue I had returned for with video of they were finally able to They took are of the items needed in a timely fashion with good customer service. The issue I had returned for with video of they were finally able to resolve. More

Recall service done on a 328i BMW. done in half a day. My oil level wasn't topped off. and my oil light was still on my dashboard after I would drive car. Recall work done in same day as drop off. My oil level wasn't topped off. and my oil light was still on my dashboard after I would drive car. Recall work done in same day as drop off. More

Great Service...Always! Friendly and courteous people. Great experience. You get the sense that you are truly being taken care of and not taken advantage of. Great place! Friendly and courteous people. Great experience. You get the sense that you are truly being taken care of and not taken advantage of. Great place! More

Fast and great! Very nice building, staff was always friendly, I went there for an Airbag recall and I spent less than one hour in their facility, very pleased with S Very nice building, staff was always friendly, I went there for an Airbag recall and I spent less than one hour in their facility, very pleased with South Bay BMW. More

Excellent Service Anderson is always helpful, informative and a source to depend on. I appreciate him as my service contact for all my car’s service needs. Anderson is always helpful, informative and a source to depend on. I appreciate him as my service contact for all my car’s service needs. More

Best Customer Service First off I'm from Northern California and was driving over 450 miles during the night to the LA area because my mother was in the ICU after emergency First off I'm from Northern California and was driving over 450 miles during the night to the LA area because my mother was in the ICU after emergency surgery. 1/2 way through my drive something fell off a big rig and shattered my sunroof. Not only was it frightening, but now I had to get my sunroof replaced while trying to get to my mother. As soon as South Bay BMW opened, I called in desperation because I needed help asap as to what do I do. South Bay assured me they could fix my car and to drive straight to them. They promised to take care of me and my car, and get me a loaner so I could get to my mother. Willie even noticed I would need an oil service soon and asked I'd like that done as well. I was very impressed with his attentiveness to detail and empathy regarding my situation. If I lived in the area, South Bay would be the only place for me! More

Service Always a great professional experience when I come here. From the service center to Enterprise to pick up my loaner car, everything is well organized. Always a great professional experience when I come here. From the service center to Enterprise to pick up my loaner car, everything is well organized. More