South Bay BMW - Service Center

Professional caring service. Took my automobile in for service, Willie was concern about the cars performance and he listened to my concerns to make sure he heard what I told him, Took my automobile in for service, Willie was concern about the cars performance and he listened to my concerns to make sure he heard what I told him, and was able to get all that I needed taken care of. Very professional and caring service More

Excellent experience during appointed time for regular servi I had such a wonderful time at the SBBMW location during my regular service - from A to Z, from appointment schedule-to the car drop and car pickup.Th I had such a wonderful time at the SBBMW location during my regular service - from A to Z, from appointment schedule-to the car drop and car pickup.Thanks BMW. Special thanks to the Timothy for being so professional More

Excellent service Dan Grammer has been helping us with our arrays of vehicles for a decade. He always make sure the services go beyond excellence and smooth. Dan Grammer has been helping us with our arrays of vehicles for a decade. He always make sure the services go beyond excellence and smooth. More

Excellent Service and Sales Experience! Tim Macintosh is by far one of the most decent and trustworthy people I have ever dealt with when it comes to servicing my BMW vehicles. Tim goes beyo Tim Macintosh is by far one of the most decent and trustworthy people I have ever dealt with when it comes to servicing my BMW vehicles. Tim goes beyond his duties and restoring the trust between the consumer and the dealer, something you don't find nowadays at car dealerships. Along with my experience with your service dept, I also purchased a CPO Mini-Cooper S from Avi Nemes to which he was also a pleasure to work with! More

Top Notch Top notch service and very satisfied. Dan was efficient, friendly and I was in and out in no time. I would recommend to all and will probably purcha Top notch service and very satisfied. Dan was efficient, friendly and I was in and out in no time. I would recommend to all and will probably purchase from here again. More

Excellent service and good experience It took longer than expected to fix a recall issue but the care and compensation that I received was very satisfying. I had a chance to try the X2 whi It took longer than expected to fix a recall issue but the care and compensation that I received was very satisfying. I had a chance to try the X2 which was a reason to consider it for my next purchase. My I3 was washed and fully charged when I picked it up. More

Almost perfect Overall experience was so convenient I cant argue. The sales person I biught the car from was the one who setup my appointment and handled it with a w Overall experience was so convenient I cant argue. The sales person I biught the car from was the one who setup my appointment and handled it with a white glove. They picked up my car on a flatbed and delivered me a loaner at the same time for my service- door to door service! Very accommodating since I dread taking my toddler to service at the dealership. 1 tiny complaint, which is tedious, but hey, it did bother me... one of the techs changed my saved profile seat configuration! They have 4 options to choose, including 2guest profiles, but someone chose the first profile clearly labeled with my name and changed the seating setup. I mean, it doesnt make sense why the BMW techs wouldnt know about this feature and use it properly. More

Great Service All Around Perhaps is because I got my vehicle from SouthBay but I received the VIP treatment when I bring my car in for service. They called to remind me servi Perhaps is because I got my vehicle from SouthBay but I received the VIP treatment when I bring my car in for service. They called to remind me service is needed. Making an appointment was super easy. Got email confirmation and reminder. Tim saw me right on time when I arrive. Took care of everything and arranged a rental. Everything took less than 30mins. When receiving the car, it was nice and clean inside and out. Can't ask for more. More

Vehicle done on time. Friendly, helpful staff. The scheduling of service was easy. The staff was friendly and informative. The service was finished on time. Thank you for an easy and excellent exp The scheduling of service was easy. The staff was friendly and informative. The service was finished on time. Thank you for an easy and excellent experience. More

Cae service Experience was great when dropping off the car,but when I picked up the car it was't as good. I am still trying to an answer on a repair that I reque Experience was great when dropping off the car,but when I picked up the car it was't as good. I am still trying to an answer on a repair that I requested . More