Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay BMW
Torrance, CA
1,231 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,231 reviews
July 30, 2018
Great Service Took my brand new E530 in for it's first service, May took care of me, set me up with a loaner car, let me know when my car was ready and where it wou Took my brand new E530 in for it's first service, May took care of me, set me up with a loaner car, let me know when my car was ready and where it would be when I arrived at the dealership. More
by Michael K
Employees Worked With
May
July 29, 2018
perfect service Very quick and efficient response and service, the employees are friendly and also Chris explained my questions and concerns very patiently and clearl Very quick and efficient response and service, the employees are friendly and also Chris explained my questions and concerns very patiently and clearly. I really recommend this dealer. More
by Amybabe
Employees Worked With
July 28, 2018
Steve Marx and his team are always excellent. 8th car with Marx and his team. Always professional and fair. Great team! I would keep going back if I didn’t trust him. Thanks! 8th car with Marx and his team. Always professional and fair. Great team! I would keep going back if I didn’t trust him. Thanks! More
by Lkagan
Employees Worked With
Steve Marx
July 27, 2018
Fast, eccificant and convenient Tim at South Bay Service has proven to be a knowledgeable, efficient and sincere service advisor. I have been impressed and request him each time. Tim at South Bay Service has proven to be a knowledgeable, efficient and sincere service advisor. I have been impressed and request him each time. More
by John
Employees Worked With
Timothy McIntosh
July 27, 2018
Efficient and Professional Jorge Gonzalez, service rep, is always professional and extremely efficient in preparing and processing the service information as well as quickly res Jorge Gonzalez, service rep, is always professional and extremely efficient in preparing and processing the service information as well as quickly responding to text message. I have been a customer for over 10 years and have always found the service to be excellent. More
by jfb
Employees Worked With
Jorge Gonzalez
July 27, 2018
Very good, 0rganized. Pleasant experience. Well organized. Daryl Helped me A lot. He explained everything and promised to update to me about the car. Very friendly and fr Pleasant experience. Well organized. Daryl Helped me A lot. He explained everything and promised to update to me about the car. Very friendly and friendly service. More
by Ah1234
Employees Worked With
July 26, 2018
Good service They took are of the items needed in a timely fashion with good customer service. The issue I had returned for with video of they were finally able to They took are of the items needed in a timely fashion with good customer service. The issue I had returned for with video of they were finally able to resolve. More
by ahcohen1
July 26, 2018
Recall service done on my 335i BMW complex before lunch. I dropped car off first thing in the morning @ 7am then got call to pick up just before my lunch time. Perfect timing! Staff seemed very friendly and I dropped car off first thing in the morning @ 7am then got call to pick up just before my lunch time. Perfect timing! Staff seemed very friendly and hospitable. More
by BMW335Guy
Employees Worked With
July 25, 2018
Done Deal Juan explained all the features of the vehicle. He was very knowledgeable and patient. He Answered all our questions and provided his information if w Juan explained all the features of the vehicle. He was very knowledgeable and patient. He Answered all our questions and provided his information if we had future questions. A very good experience at this dealership. More
by Anel
Employees Worked With
Juan Ochoa
July 25, 2018
Recall service done on a 328i BMW. done in half a day. My oil level wasn't topped off. and my oil light was still on my dashboard after I would drive car. Recall work done in same day as drop off. My oil level wasn't topped off. and my oil light was still on my dashboard after I would drive car. Recall work done in same day as drop off. More
by G28Janet
Employees Worked With
