Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay BMW
Torrance, CA
1,231 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,231 reviews
August 01, 2018
Vehicle done on time. Friendly, helpful staff. The scheduling of service was easy. The staff was friendly and informative. The service was finished on time. Thank you for an easy and excellent exp The scheduling of service was easy. The staff was friendly and informative. The service was finished on time. Thank you for an easy and excellent experience. More
by Liz
Employees Worked With
August 01, 2018
Almost perfect Overall experience was so convenient I cant argue. The sales person I biught the car from was the one who setup my appointment and handled it with a w Overall experience was so convenient I cant argue. The sales person I biught the car from was the one who setup my appointment and handled it with a white glove. They picked up my car on a flatbed and delivered me a loaner at the same time for my service- door to door service! Very accommodating since I dread taking my toddler to service at the dealership. 1 tiny complaint, which is tedious, but hey, it did bother me... one of the techs changed my saved profile seat configuration! They have 4 options to choose, including 2guest profiles, but someone chose the first profile clearly labeled with my name and changed the seating setup. I mean, it doesnt make sense why the BMW techs wouldnt know about this feature and use it properly. More
by Kockarocho
Employees Worked With
July 31, 2018
Excellent service I visited south bay bmw to resolve some of the problems my car had. Kyle, my service advisor, listened my concern and took care of issues well. Than I visited south bay bmw to resolve some of the problems my car had. Kyle, my service advisor, listened my concern and took care of issues well. Thank you. More
by Yumsama
Employees Worked With
Kyle
July 31, 2018
Professional Service Went in to fix a recall and was out in no time! Great Service! May Villalobos was professional, kind and caring. And I will be back. Thanks Went in to fix a recall and was out in no time! Great Service! May Villalobos was professional, kind and caring. And I will be back. Thanks More
by Steve
Employees Worked With
May Villalobos
July 31, 2018
Cae service Experience was great when dropping off the car,but when I picked up the car it was't as good. I am still trying to an answer on a repair that I reque Experience was great when dropping off the car,but when I picked up the car it was't as good. I am still trying to an answer on a repair that I requested . More
by runelrun1
Employees Worked With
Jackson
July 31, 2018
I was assigned by super service oriented guy! The service was done by one of the new associate and he was a very service oriented, fast and helpful. He had text me that I still need more issue be The service was done by one of the new associate and he was a very service oriented, fast and helpful. He had text me that I still need more issue before return it to me. It was done on time and car was very clean. More
by Grizzly
Employees Worked With
Jackson Hwang
July 31, 2018
Fast and efficient I was able to meet with my service rep and get into a loaner right away. I needed the back brakes done and he was able to get the front and my oil ins I was able to meet with my service rep and get into a loaner right away. I needed the back brakes done and he was able to get the front and my oil inspection all at once. My car was ready by the end of the day. More
by Running late
Employees Worked With
Josh
July 30, 2018
Tire replacement and alignment Friendly, efficient and quick service. Able get a rental quickly. Josh was personable and nice. I did not have appointment and was taken care of on Friendly, efficient and quick service. Able get a rental quickly. Josh was personable and nice. I did not have appointment and was taken care of on a walk in basis. Hi More
by Hannahjane
Employees Worked With
Josh in service
July 30, 2018
Darryl Kwock is the best Having bought 6 BMW’s and currently both my wife and I driving BMW’s we always request Daryll Kwock. He’s professional friendly knowledgeable and know Having bought 6 BMW’s and currently both my wife and I driving BMW’s we always request Daryll Kwock. He’s professional friendly knowledgeable and knows BMW Thank you also for new X5 loaner. Wife drives a X3 and I enjoyed the X5 Donald Umemoto More
by Udon
Employees Worked With
July 30, 2018
Service for Recall Items Excellent customer service. Darryl promised to return my vehicle at the time I requested. Would definitely recommend family and friends to visit the Excellent customer service. Darryl promised to return my vehicle at the time I requested. Would definitely recommend family and friends to visit the dealership for service. More
by bmw335_civic
Employees Worked With
