Smythe Volvo - Service Center

I had wheel locks installed for XC60 and the service was short and completed right away. Mr. Sean Flanagan was very helpful and courteous. Thanks for the great service. short and completed right away. Mr. Sean Flanagan was very helpful and courteous. Thanks for the great service. More

Just brought my car in for what I thought was a sensor check/reset or quick fix and turned out to be a little more. Doug was outstanding in getting my car looked at, fixed, and ready within the hour so I check/reset or quick fix and turned out to be a little more. Doug was outstanding in getting my car looked at, fixed, and ready within the hour so I could feel safe on my trip to Boston the next day. Would recommend this service dept. highly as well as the service of Doug MacAdam :) More

Smythe Volvo is what a car dealership should be. That is, a collection of talented individuals working together for your benefit. They have successfully found the formula that leaves you the customer with th a collection of talented individuals working together for your benefit. They have successfully found the formula that leaves you the customer with the feeling that they won’t rest until your concerns or problems have been successfully dealt with. This past week, I was once again reminded why I have purchased or leased all 4 of the Volvos I’ve driven over the past 30 plus years from Smythe. My current lease is almost up on my 2010 XC60, and I had an inspection by the leasing bank’s representative scheduled for Monday 3/12. It was Thursday morning 3/8 and I had just become aware the evening before that my sunroof wouldn’t open. I called the Service Department and spoke to Doug to see if they could just sneak me in on Friday, so that someone could take a look at the sunroof so that I had a story for the inspector on Monday. Not only did they get me in, but they were also able to perform a scheduled 30,000 mile service and do some other previously unknown warranty work, in preparation for my inspection. They were also able to provide me with a loaner car at such short notice. I cannot say enough about the entire Smythe Volvo family. The Service Department is top notch. But it doesn’t stop there. Smythe Volvo stands behind the product that they sell. In fact, when we took possession of our 2010 XC60 three years ago, we had some issues. The model was brand new and had some growing pains. We had the vehicle in and out of the shop on a few occasions early on and the Service Dept determined that there were some software problems that were just beginning to surface in the model line and did their best to solve them. Unrequested, Sean Flanagan & Craig Melquist arranged to replace our vehicle with a new one. To this day, I’m still impressed that their pride in their product drove them to do the right thing, without even being asked. I currently am driving a 2006 S40 with over 100,000 miles. I am confident that Smythe Volvo will help me to keep my car on the road and provide me with another pleasant purchasing experience once I decide to trade up. More

Work was done fast and with good quality. Nick explained everything in details, and gave good tips how to avoid problems with the car in the future. Staff is friendly and professional. Overall experience is everything in details, and gave good tips how to avoid problems with the car in the future. Staff is friendly and professional. Overall experience is great. Thank you. More

I Have been dealing with Smythe Volvo for over 20 years and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different dealer. They are a pleasure to do business with. More

The service was prompt. I brought car in early in the morning and the repair was done in about an hour - as promised. The staff was exceedingly friendly and cooperative in fulfilling my needs. When I wen morning and the repair was done in about an hour - as promised. The staff was exceedingly friendly and cooperative in fulfilling my needs. When I went to leave , the worker drove my car to the door and handed me the keys. It doesn't get better than that! More

I have been receiving the same excellent service at Smythe since 1977 when I bought my first Volvo.Most impressive has been the accuracy and reliability of their service department. My present Volvo is Smythe since 1977 when I bought my first Volvo.Most impressive has been the accuracy and reliability of their service department. My present Volvo is a 2001 model that is being "kept alive" by Smythe's service team. Now in retirement and on a fixed income a new Volvo is a big consideration for me. However, Smythe Volvo and the quality of their service department will be a strong factor in my decision. More

Had a quick service on my Volvo, service department was friendly, and was out of there within 30 minutes on a saturday morning. I even was showed the part that needed repair. Thanks Nick. friendly, and was out of there within 30 minutes on a saturday morning. I even was showed the part that needed repair. Thanks Nick. More

My experience with the Smythe service department has once again been a great experience. Nick handled the repair and communication with me with fantastic customer service skills explaining what was found to again been a great experience. Nick handled the repair and communication with me with fantastic customer service skills explaining what was found to be wrong on my vehicle beyond what the initial visit was for. I rely on Smythe to be my eyes and ears mechanically to keep my Volvo going strong. I would highly recommend Smythe for both service and sales. More

Smythe service dept is the best - attentive, friendly and trustworthy. They make you feel that they value your business, unlike many other luxury brands ie BMW Morristown!!!! trustworthy. They make you feel that they value your business, unlike many other luxury brands ie BMW Morristown!!!! More