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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,335 Reviews

1,335 Reviews of Smithtown Volkswagen - Service Center

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December 13, 2024

So awesome diagnostic service on time service reduction of bill o good faith I love you fuys More

by JAMESROHAN180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Thay forgot fasten tray under the my car i have complain of technical person how fix my car I brought it for inspection but I didn’t do it because it was expensive for me More

by AHMADSHOKOUHI222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Reed
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Noah was easy to work with, very professional, and made the process of getting my car serviced very seamless. More

by MrSmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

I always have a pleasant experience dealing with Smithtown Volkswagen. I've had Noah's help for every visit and he always makes sure to be clear and communicative with me. More

by SHERNANDEZ9863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

The service manager Jasmine was very transparent and communicative and made the process very smooth. They were very quick with the work and I had my Jetta back in a few hours More

by VBLOM85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
December 06, 2024

The service department was professional and helpful. I did not have an appointment but my car was taken in and the repair made quickly. More

by robertmodica
Recommend Dealer
Yes
Employees Worked With
Don't recall name but it was a female in the service department. She was pleasant and incredibly helpful.
December 05, 2024

You reset my computer screen. But did not turn my functions back on heat was off, clock wrong, etc. I should get it back the way I brought it in but fixed More

by JFLAMMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
December 05, 2024

Have bought 5 cars from them in the last 15 years. Service department is efficient and helpful always. More

by binasethi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I Highly recommend Smithtown VW service Dept. Service advisor Noah Reed always goes beyond, answers every question and finds a solution. Always friendly and with a smile. More

by Hunchback65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Great service! Jasmine was awesome and makes things very comfortable and welcoming. Everyone was great! Thanks More

by JILLBARR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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