Back

Smithtown Volkswagen - Service Center

St James, NY

4.5
1,335 Reviews

1,335 Reviews of Smithtown Volkswagen - Service Center

Sort by
December 20, 2024

Very impressed with Vincent in your Service department. Not Impressed with credit card fees! Should be waived for repairs over $500 More

by STEVE@ALLSTAFFAGENCY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VINCENT
December 20, 2024

Working with Noah is always a seamless experience. Smithtown VW took the time to work out and explain the problem with my car More

by DSEYMOUR29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Noah did a great job keeping me informed about the status of my car and what to expect next. Some problems arose with the repair and did everything he could to ease the situation on my end. Four stars for th More

by jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Noah is an Asset to Smithtown VW. He always goes above and beyond. It is a pleasure working with him. More

by hschor1816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Noah was super respectful, great communication, and gave me detailed calls and updates on the service of my car. More

by M.PERCONTINO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Great Service Department and Advisors! No pressure or gimmicks, honest, friendly and great communication! Highly Recommend! More

by Mom42Girls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent
December 14, 2024

Excellent customer service . Service manager Scott and Service center rep. Noah did an Outstanding job with the care of my Atlas all around excellent experience A++++ More

by LASHLEYSAMANTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Scott 5 stars A+++
December 14, 2024

All staff members were very helpful during my repair. They kept me informed. Excellent service. More

by Giuliana Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Nothing great. Just average like any other car dealership prices a bit hhigh for service More

by KNARF323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Everyone is very professional and smiling. Especially I want to give a five star to Vincent adviser service. He made our experience smooth and easy. He is very careful to all details and reall More

by OLGAZ1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
...
6
...