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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,335 Reviews

1,335 Reviews of Smithtown Volkswagen - Service Center

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September 12, 2024

great service they got me in and out oil change I will go back thanks you More

by adriano.cj513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Great service as always. The team always takes care of me and my needs even for simple oil changes More

by CGROODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

What a pleasant experience I had purchasing a Tiguan. Nicky and Jacob were very helpful and knowledgeable. I highly recommend this dealership. More

by John H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicky and Jacob
September 09, 2024

I really really appreciate how well Noah considered my needs and he was also very very professional. But most important to me was how we tried to understand my situation. He really looked after me and I a More

by JTMIRAGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Went in without an appointment and they took me right away. I really appreciated their prompt help as I was scheduled to go on a road trip the next day. Service Advisor Jasmine deserves all the credit an More

by SeeBrandon@SI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine deserves 5 stars, thank you!
September 08, 2024

Scott and Noah were extremely helpful in diagnosing and fixing the issue in my car. All was done in a timely manner and done right the first time. Can not say anything negative about my experience here. More

by Johnnyjet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
September 07, 2024

It’s always a pleasure working with Noah, he’s extremely knowledgeable and professional get this man a raise please. More

by MrSmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

I was in and out in an hr and a half. ...the checked found and fixed my problem More

by lweezie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
female
September 06, 2024

Kaylah was helping me during this appointment to service my vehicle. She was very attentive and accommodating. She was in constant contact with me throughout the entire time my vehicle was in for service. K More

by MARYLEAH32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylah
September 06, 2024

Great customer service and follow up with communication of the problem through the entire process. More

by nkalogrias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Kahn
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