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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,316 Reviews

1,316 Reviews of Smithtown Volkswagen - Service Center

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January 23, 2025

Truck was done in a timely fashion and Noah was very nice and let me know he is here for all of my trucks needs. More

by tbirdsmom3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

great service and communication. explained issue clearly And took care of it in a timely fashion More

by ddemilt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Staff is helpful and very informative on what’s going on . Jasmine really explains everything. More

by juanbenitez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
January 20, 2025

Very good service. Tech and service advisor were very knowledgeable and helpful.Would recommend dealership to anyone. More

by DGOULD354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
January 18, 2025

They rotated the tires but didn’t check the balancing. The car now shakes and I’m going to bring it elsewhere to get balancing. More

by russellyankees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Car has been in 6 times still knot fixed at this point I don’t know what to do More

by pacu632
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Jasmine Khan was our primary contact during both of our visits. She was terrific, always available to answer questions, and kept in contact with us. She is a blessing and made our experience a positive one More

by tigntaz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Khan 5 stars
January 12, 2025

Vey good service, I recommend the dealership, they fixed the problem the first time, no issues. More

by MARCRAGOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Very helpful, informative. Caught a problem before it became an issue. Jasmine was very helpful on the phone, honest, understanding. Super efficient process More

by MonicaNd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine khan
January 11, 2025

Noah Reed and his team did an excellent job on my vehicle repair. They diagnosed the problem and fixed it in a timely and efficient manner. Communication was excellent. My car is running smoothly and even be More

by Rz R.T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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