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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,386 Reviews

1,386 Reviews of Smithtown Volkswagen - Service Center

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July 02, 2025

Brought my car in for a 20,000 mile service. There is a recall for brakes on my car they checked it and found my brakes needed to be changed. They told me my head gasket is leaking an needed t More

by afnextel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

The service was quick and hassle free. The service advisor was extremely helpful and knowledgeable. Great job all around. More

by VTANNAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Great service and communication. Was contacted with in a few hours about my cars issue. More

by KIMRU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

I service my car at this dealership regularly and Noah is usually the person that’s helps me. He’s the definition of a Gentleman and a Scholar, that’s my guy 10/10. More

by MrSmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Noah is amazing! ! He is an asset to this establishment. Thank you Noah for always keeping us up to date with our car and escorting us to our vehicle! We truly appreci More

by Vw'sR'us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

My wait time was excellent and Jasmine was extremely helpful and very kind in her approach to my disability. More

by grammy17mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
June 22, 2025

Overall very good service but sometimes it's hard to get a loaner or time commitment and twice I had to bring it back for follow up but they handled it fairly quickly. More

by mike.enxuto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I was very happy with my service. They went above and beyond. Jasmine was so helpful. I would definitely recommend this dealership to anyone. More

by Clairen1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
June 16, 2025

Noah was very helpful and professional. On my last visit he did his best to take care of my issues. More

by caed66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

I brought the car in for an oil change and to check the brakes for the recall. I was told the brakes need to be done and also your head gasket is leaking. We made a date and they had a loaner. Once the More

by afnextel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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