Smithtown Volkswagen

The upstairs waiting room was much better, quieter, and what ever happened to the snacks?? what ever happened to the snacks?? More

every interaction with the staff there is easy, friendly, helpful, and quick. fantastic dealership and service team. helpful, and quick. fantastic dealership and service team. More

Adam rules. I leased my last VW in mid 2024. Two weeks ago I got into an accident with the whole family on a trip, and the car was deemed totaled (everyone wa I leased my last VW in mid 2024. Two weeks ago I got into an accident with the whole family on a trip, and the car was deemed totaled (everyone was fine thankfully). I went back to my original dealer in Huntington, to try to basically replace what I had lost and they not only showed zero empathy/sympathy to the situation, they tried to push me on a lesser model at a higher price than what I was paying now, but most disappointing, had zero desire to make a deal happen; same goes for West Islip VW. I continued looking for the car, and (luckily) got connected to Adam at Smithtown. Immediately, I knew that Adam was not like other sales people. Adam genuinely understood my situation and fought tooth & nail to make the numbers work, being transparent and honest through the entire process. For an industry that's focused on sales, numbers and quotas, it was so refreshing to have Adam as a salesperson make this the smoothest transaction I have ever had from his general approach to clients. Couldn't recommend Adam more. More

Brandon was incredible! He was transparent and made the process as smooth as possible! Highly recommend! He was transparent and made the process as smooth as possible! Highly recommend! More

Very easy, smooth and a laid back atmosphere. Enjoyable and very one was super friendly. Enjoyable and very one was super friendly. More

Courteous people decent service. Car I bought the car it was ready to take home in a couple hours. Nothing to complain pleasant experience. Car I bought the car it was ready to take home in a couple hours. Nothing to complain pleasant experience. More

I always like dealing with Jamie when I have to visit Smithtown Volkswagen regarding an issue. He is so customer-oriented, friendly, and knowledgeable. He always explains what the issue is, so the cust Smithtown Volkswagen regarding an issue. He is so customer-oriented, friendly, and knowledgeable. He always explains what the issue is, so the customer understands. He is an asset to your company! More

The most important parts of purchasing a car is quality in the car and quality of the SERVICE DEPARTMENT. The purchase part of a sale is only a moment however the relationship with the Service department c in the car and quality of the SERVICE DEPARTMENT. The purchase part of a sale is only a moment however the relationship with the Service department could span the life of the car. When i say that it’s been a very long time since i have experienced this level of communication from a Car’s Service Department i mean it. I feel valued and most importantly seen. The staff at Smithtown Volkswagen Service department is TOP NOTCH. The reason i agreed to consider the purchase in the first place were the YELP reviews on Noah Reed’s experiences and boy they did not lie. He is spectacular! Our next purchase will likely be another VW and from none other than Smithtown VW! Keep it up Smithtown, you are outshining everyone around you and it couldn’t be appreciated anymore than your customers do More

Great experience! Very accommodating! Gave us everything we needed and got a great deal on the vehicle. Would buy from STVW again! Very accommodating! Gave us everything we needed and got a great deal on the vehicle. Would buy from STVW again! More

All my dealings with this dealership had been favorable which includes the sales people and the service people which includes the sales people and the service people More