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Smithtown Volkswagen
St James, NY
2,142 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,142 reviews
February 10, 2012
I purchased a new Passat from Smithtown VW several weeks ago. My salesperson Kim Hogan was very friendly and knowledgeable. At delivery, she was very helpful with explaining the operations of the car, set ago. My salesperson Kim Hogan was very friendly and knowledgeable. At delivery, she was very helpful with explaining the operations of the car, setting up the Bluetooth connections, and programming the radio stations. The entire sales experience and the return of my leased Passat went smoothly. More
by Doug Paquette
Employees Worked With
Kim Hogan
November 01, 2009
One of the worst service I ever got. Not even eligible to replace breakpads. All services on my car breaks, CV boots (Issue was with joints) failed with in 3 months.No resposibilty from the dealer for workm replace breakpads. All services on my car breaks, CV boots (Issue was with joints) failed with in 3 months.No resposibilty from the dealer for workmanship they provided. When the rattle sound is coming from u joint...they replaced cvboots. sound started coming back less than 1 month. More
by vwabc
Employees Worked With
Not remember
