Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,341 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,341 reviews
February 11, 2019
Great customer service Purchased a Volkswagen Jetta R-Line and I very much enjoyed the process. I was able to go to the dealership and take home the vehicle later that day. Purchased a Volkswagen Jetta R-Line and I very much enjoyed the process. I was able to go to the dealership and take home the vehicle later that day. They told me about the recent graduate discount that I isn’t have a clue about, and because of this I was able to upgrade to the weather package. A good experience leasing my own first car. Howard was very knowledgeable and a genuinely nice man. More
by josephnvenezia
Verified CustomerEmployees Worked With
Howard Feinman, Mike DiMaria
February 11, 2019
Factory Recall My experience at Smithtown Volkswagen is always a pleasant one. I have to attribute this to the great customer service by Anthony in the service depar My experience at Smithtown Volkswagen is always a pleasant one. I have to attribute this to the great customer service by Anthony in the service department. His kindness, friendliness and willingness to explain everything in great thorough detail (even if that is to a young woman like myself, with limited to no car knowledge) does not go unnoticed. If you could please extend my sincere thanks to him, I would appreciate this gesture very much. - Caitlyn More
by CAITLYNMARIAH
Employees Worked With
Anthony
February 09, 2019
Awesome! The service department went above and beyond my expectations. Anthony was courteous & very helpful. All the work was completed in a timely manner & t The service department went above and beyond my expectations. Anthony was courteous & very helpful. All the work was completed in a timely manner & the car runs great! More
by marlenelbudd26
Employees Worked With
Anthony in service department
February 08, 2019
Great Everyone at Volkswagen Smithtown was so very nice and attentive. They explained the problem clearly and concisely, and were able to fix it in a timely Everyone at Volkswagen Smithtown was so very nice and attentive. They explained the problem clearly and concisely, and were able to fix it in a timely manner. More
by b1k2m3
Employees Worked With
Anthony
February 06, 2019
Always a pleasure Smaller dealership with nice hospitality. Gets the work done quickly. Competitive prices. They know you by name. Like the snacks and coffee and tv whi Smaller dealership with nice hospitality. Gets the work done quickly. Competitive prices. They know you by name. Like the snacks and coffee and tv while waiting. Oohhh and the free car wash! More
by wisearss
Employees Worked With
Anthony
February 06, 2019
Work done 👍 Person was very curtious, polite, professional, knew what he was talking about. He explained to me what was wrong and what was done to fix the proble Person was very curtious, polite, professional, knew what he was talking about. He explained to me what was wrong and what was done to fix the problem More
by evichman
Employees Worked With
February 06, 2019
Always a positive experience I visited Smithtown Ve on 2/1 for routine service and as always I was treated as a valued customer. Anthony Is always very attentive and he takes the I visited Smithtown Ve on 2/1 for routine service and as always I was treated as a valued customer. Anthony Is always very attentive and he takes the time to really understand the reason/s for my visit. I would absolutely recommend Smithtown VW. More
by JJY72
Employees Worked With
Anthony
February 06, 2019
Great service I had a great experience and very happy with my car. Aaron did a wonderful job and I would recommend VW to someone else looking to get a new vehicle I had a great experience and very happy with my car. Aaron did a wonderful job and I would recommend VW to someone else looking to get a new vehicle More
by ashf0605
Employees Worked With
Ivy Feinsilver, Aaron Klauschke
February 06, 2019
Excellent service on short notice Need new tires and they accommodated me the same day within a few hours. From start to finish the staff was very personable and professional. Need new tires and they accommodated me the same day within a few hours. From start to finish the staff was very personable and professional. More
by MA very happy
Employees Worked With
Danielle and all the staff in service
February 05, 2019
Truly Exceptional Howard and Ivy were fantastic! Howard was extremely knowledgeable. The test drive was incredibly detailed oriented (which sold me on the car). Ivy was Howard and Ivy were fantastic! Howard was extremely knowledgeable. The test drive was incredibly detailed oriented (which sold me on the car). Ivy was Amazing! She went above and beyond to facilitate a desirable price. Overall, I'm truly satisfied with my experience. I will definitely recommend Smithtown VW to friends and family! More
by jbsackstein
Employees Worked With
Howard, Ivy Feinsilver
