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Smithtown Volkswagen
St James, NY
2,194 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,194 reviews
November 23, 2018
New vehicle purchase/ trade in This was my second time working with Howard for a new car and I wouldn't go anywhere else! Thanks for all your help! Ivy was fantastic as well! I hig This was my second time working with Howard for a new car and I wouldn't go anywhere else! Thanks for all your help! Ivy was fantastic as well! I highly reccomend this dealership to everyone I know looking to buy a vehicle. More
by bridgetfougere
Verified CustomerEmployees Worked With
Ivy Feinsilver, Howard Feinman
November 22, 2018
Amazing Excellent salesperson. Knowledgeable and extremely helpful. Would definitely recommend this dealer to anyone looking for a Volkswagen. Second time ba Excellent salesperson. Knowledgeable and extremely helpful. Would definitely recommend this dealer to anyone looking for a Volkswagen. Second time back and will return again for sure. More
by GSMERECHNIAK
Employees Worked With
Mike DiMaria, Jerson Escalante
November 22, 2018
Expected the worse and didnt get it We went into the dealership expecting the whole process to be miserable and get worse as it went on but were pleasantly surprised when the opposite ha We went into the dealership expecting the whole process to be miserable and get worse as it went on but were pleasantly surprised when the opposite happened. Great service from great people More
by cwarren1228
November 21, 2018
repair Anthony piccolo took great care of me and my family car. very professional, very responsive a pleasure to deal with. would recommend again to others Anthony piccolo took great care of me and my family car. very professional, very responsive a pleasure to deal with. would recommend again to others More
by smcavanagh
Employees Worked With
Anthony Piccilo
November 21, 2018
howard gets gold star again Howard keeps me coming back for exceptional caring service. Great to see him at the end of each lease. He listens and does his best to mert needs Howard keeps me coming back for exceptional caring service. Great to see him at the end of each lease. He listens and does his best to mert needs More
by cfal2k
Employees Worked With
Broker between bank and dealership , Julianna Catapano, Howard Feinman
November 21, 2018
Excellent Service You won’t be disappointed with the service at Smithtown Volkswagen. Very professional and courteous promises made and promises were kept. Please be You won’t be disappointed with the service at Smithtown Volkswagen. Very professional and courteous promises made and promises were kept. Please be sure to utilize this dealership for your servicing needs, you won’t be disappointed b More
by nextstar50
Employees Worked With
Service mnger
November 20, 2018
A Happy Customer :) I had an excellent experience with this dealership and love my new car. Adam was professional, informative and fulfilled all promises such as finding I had an excellent experience with this dealership and love my new car. Adam was professional, informative and fulfilled all promises such as finding the car in the color I wanted. Will definitely bring my business to him again in the future. More
by js0409
November 19, 2018
People Smithtown VW is fantastic. Jerson and Ivy were great. They were so easy to work with and there was no pressure. All I can say is thank you. Smithtown VW is fantastic. Jerson and Ivy were great. They were so easy to work with and there was no pressure. All I can say is thank you. More
by frank0559
Employees Worked With
Ivy Feinsilver, Jerson Escalante
November 18, 2018
Volkswagen is a awesome auto center. The people from the salesman as Howard who knows if I am in will come and see me. Tom Wilde is exceptional . I always feel like he cares about me. The people from the salesman as Howard who knows if I am in will come and see me. Tom Wilde is exceptional . I always feel like he cares about me. More
by jackiespecialed
Employees Worked With
Tom wilde, Howard Feinman
November 17, 2018
Knowledgeable Anthony is a wonderful service representative. I’m confident that they’ll do the right thing . I’ve been very satisfied with all my experiences wi Anthony is a wonderful service representative. I’m confident that they’ll do the right thing . I’ve been very satisfied with all my experiences with this dealership! More
by amsarro
Employees Worked With
Anthony Caputo
