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Smithtown Volkswagen
St James, NY
2,113 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,113 reviews
April 28, 2018
Great experience leading our new VW Atlas Great service and awesome experience when we looked to lease an Atlas. Rich the salesman was professional and funny. He helped us find the car we want Great service and awesome experience when we looked to lease an Atlas. Rich the salesman was professional and funny. He helped us find the car we wanted and took a great test ride. Overall a great experience More
by BarbaraJohn1630
Employees Worked With
Rich DuPont
April 21, 2018
2017 gli Could not be happier with the new car I purchased from these guys. Service was great, car was immaculate, and everyone I spoke with had a great attitu Could not be happier with the new car I purchased from these guys. Service was great, car was immaculate, and everyone I spoke with had a great attitude. My salesman Anthony really made the purchase much easier. Helped me through all the stuff I needed as I was a first time buyer from a dealership. Great guy with a great attitude and very professional More
by Agiacalone312
Employees Worked With
Anthony Caputo
April 20, 2018
Tiguan Excellent experience buying my new VW Tiguan. The staff was welcoming. Rich was extremely thorough and fully knowledgeable on all vehicles especially Excellent experience buying my new VW Tiguan. The staff was welcoming. Rich was extremely thorough and fully knowledgeable on all vehicles especially the Tiguan. I was able to test drive the Tiguan and I was overall impressed with this selection. I made the purchase the same day :) More
by clrush2011
Employees Worked With
Rich and Allie
April 16, 2018
Best Deal Around I had already made up my mind on a 2018 Passat R-Type, so I was searching for the best deal. Having spoken with no less than five VW dealerships in th I had already made up my mind on a 2018 Passat R-Type, so I was searching for the best deal. Having spoken with no less than five VW dealerships in the area, Bob was able to give me the lowest monthly payment, with all taxes and fees rolled in as I had requested. No bait and switch when I got there, just a great deal! One downside was that once I was in the dealership, the whole experience took forever from the time I arrived until I left with my vehicle (I checked my watch and I had been there for over three hours). However, small price to pay for getting the best deal. Thanks Bob! More
by Bill T.
Employees Worked With
Bob Sparaco
April 04, 2018
Great help Went to a different Volkswagen dealership and was given ultimately forced to walk away from the deal because of the salesman. Came to smithtown Volksw Went to a different Volkswagen dealership and was given ultimately forced to walk away from the deal because of the salesman. Came to smithtown Volkswagen and was helped get the car I wanted delivered to the dealership in only a couple of days. More
by Tas211
Employees Worked With
Allie Krill-morales
March 31, 2018
Excellent!! Very attentive and knowledgeable about the Tiguan . He made my car buying experience a very enjoyable one. He is also very personable and I would de Very attentive and knowledgeable about the Tiguan . He made my car buying experience a very enjoyable one. He is also very personable and I would definitely be going back there for my next court in the future. More
by Nadinebt
Employees Worked With
Bob Sparaco
March 15, 2018
smooth shopping experience We dropped in Smithtown VW just to shop around for a compact SUV, as we are also comparing Rogue, Escape, RAV4 and CX5. But the great design and drivi We dropped in Smithtown VW just to shop around for a compact SUV, as we are also comparing Rogue, Escape, RAV4 and CX5. But the great design and driving feeling of Tiguan, the valuable 6 years bumper to bumper warranty, and the warm discussions with Rich DuPont soon assured us that Tiguan is the car that we will purchase. The whole shopping experience was smooth and we felt no sales pressure as we had in other dealerships. More
by Shaosai Huang
Employees Worked With
Rich DuPont
March 12, 2018
Great sales staff and service This was my second time leasing a car from Smithtown vw, and the second time salesman Anthony Caputo helped me out. Very friendly, professional and st This was my second time leasing a car from Smithtown vw, and the second time salesman Anthony Caputo helped me out. Very friendly, professional and straight forward! More
by Gli2017
Employees Worked With
Anthony Caputo
March 04, 2018
Great cars Great service At Smithtown Volkswagen they will give you the best price possible. Very friendly and knowledgeable sales and Service staff easy drive from Nassau S At Smithtown Volkswagen they will give you the best price possible. Very friendly and knowledgeable sales and Service staff easy drive from Nassau Suffolk County More
by Goyanny86
Employees Worked With
Allie Krill Morales
March 02, 2018
It was a pleasure shopping at Smithtown VW. Their service is great, this was second purchase from Smithtown VW. Bob (our dealer) was very understanding and worked with us to provide a very satis Their service is great, this was second purchase from Smithtown VW. Bob (our dealer) was very understanding and worked with us to provide a very satisfactory service. I would recommend giving these a visit. More
by UB
Employees Worked With
Bob S.
